Feedback and Detailed Seller Ratings

Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a  positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS".      [When you rate the shipping time part please take international transit into consideration.] Your recognition will make us more confident to develop business and serve you better.

Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please contact us using the Ebay messaging system before leaving any 1 or 2 ratings, neutral  and  negative feedback or open any ebay or paypal dispute. We will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem. It is impossible to address issues if we do not know about them!

Shipping Policy

We will ship your item on the same day if you order before 12pm and most of our packages are delivered within 2-3 working days depending on the Delivery Method chosen. In some cases it can take up to 10 days for your item to arrive and you should Contact us via eBay messaging system and we will do our Best to track the item or send out a replacement if the item is lost. Delays in delivery could be caused by Royal Mail courier company and we always ship on the agreed date, please understand that if your item has missed it's delivery due date, please contact us before before opening a case.

Returns Policy

• We take Customer Satisfaction seriously and returns are accepted within the first 14 days if the item is unopened/unused.

• The item must be in new condition and unmarked. If you have received the item in damaged or defected condition, the item can be returned and it will be replaced. If you are not happy with the item, and you would like return the item, the postage fee's will be paid back to us by the buyer.

• Please contact us through eBay messaging system before sending the item back to us, and all returns will need to have a note attached explaining the reason of return/replacement request along with buyer's eBay ID.

• You refund/replacement will only be issued after the item is returned and processed, please allow 48 hours for your Refund to be processed. Before opening a Case through eBay contact us Via eBay Messaging System.