Introduction: The above listed screen is a 13.3" HD LCD LED screen. This is a New screen which has been tested to make sure it's in full working condition. It is compatible with the given models in our listing so if your laptop or screen model number is same as mentioned in our listing then you are good to place an order. But if you are not sure about the screen you need then please confirm before purchasing so we can get you the correct part. To know the model number of your screen or check compatibility please remove the screen from your Laptop and provide us with the model number given on its backside (if you need help with removing your laptop screen please let us know).

NOTE: This is a touch LCD screen panel. There is a difference between Laptop models and Screen models. Some laptops come as a series of different sub-models and it takes a different screen. We always recommend checking your screen model rather than laptop model when purchasing a replacement screen. If your laptop model is mentioned in our listing then you are good to place an order otherwise it's better to check the screen model. If the advertised screen model is unavailable in stock then we will send a compatible alternative.

For any questions or help please free to write via eBay messages system or call our helpline number given in our contact details. We will be happy to assist you in the best possible way to save both of us some time and hassle.

Shipping Time
Orders received before 2:00 pm GMT, with cleared funds will be dispatched same day with your chosen delivery
method at check out.
Orders received on weekends and public holidays will be dispatched on next working day.

UK (Mainland) Estimated Delivery Time
We do offer express shipping if item required urgently please choose "Express Delivery" at check out, UK estimated
delivery time within 1-2 working days.

Economy delivery
2-4 working days (Sometimes courier / Royal Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your item within 5 working days, please contact us through eBay messaging system.

Standard delivery
1-3 working days (Sometimes courier / Royal Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your item within 5 working days, please contact us through eBay messaging system.
Courier Services we use?

Cancel my Order
Question: I have just bought the item and do not need any more or bought the wrong item; can you cancel or stop the
                 order straight away?

·      Please send message through eBay and we will do our best to cancel or stop the order if possible (but not always
       possible) as we have an automatic system and it takes the orders from eBay and process them automatically.

·      We will reply messages as 1st come 1st served basis and there may be other messages in queue before your
       message, it is not possible to jump and see your message 1st.

·      Please do not send 100’s of messages/emails as it will just delay our response time to other customers.

·      If we were not able to cancel or stop your order and your order is shipped, please request RMA number for return
       through eBay messaging once you have received the item and we will be happy to assist you.

If Item Not Received:
We strive hard to process all orders according to our promise and rely on 3rd party couriers. If your item is delayed by courier, international local postal service or the International Customs Inspections, then we cannot be held responsible for delay.

Warranty / Returns
* On All our items, we offer 30 days peace of mind guarantee (refund or exchange), if you have any concern.
   Defective or damaged item during transit must be reported within 48 hours in receipt. Contact us through eBay
   messaging system
* Simply return the purchased item(s) within 30 days of receipt in its original (re-sellable) condition and packaging for a
   refund (minus Postage & Packaging) or exchange.
* FREE delivery is applicable within the UK Mainland only and free delivery is only applicable if you are intending to
   keep the item, it means postage is included in cost of the item.
* Any faulty item(s) or wrong item(s) must be returned within 30 days from receipt. It is customer's responsibility to pay
  for return postage in any instance. It is advisable that customer should obtain proof of postage in case of rare event
  of the item not being received.
* We offer three months warranty on most of our items covering manufacturing defects only. This warranty excludes
  any damage/mishandling caused by the user.
* If our supplied item develops a fault due to a manufacturing defect please get in touch with us via eBay messaging
   system for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it
   with RMA number and copy of invoice, and must state reason for return.
* We can only refund or replace the item when we actually receive it back. All Returns are processed within 5 working
  days of receipt at our office.