We abide by the Australian Consumer Law and commit to providing high-quality products and services to our customers. If the product you purchase has a quality problem, we are willing to provide refunds, exchanges, or repair services.

If the product you received has the following issues, you are entitled to request a refund or exchange:

The product has a major problem, which is a problem that you may not purchase the product if you know;
The product does not match the description;
The product cannot fulfill the manufacturer's promised functions;
The product does not meet your explicit requirements, and we stated at the time that the product could meet your requirements.
If the product's problem is not major, we have the right to choose to provide repair, exchange, or refund services.

If you change your mind or purchase the wrong product, we may not be able to provide a refund service. However, we will try our best to help you solve the problem and may provide services such as exchange or shopping discounts.

In addition to the above, we also provide a 30-day free return and exchange service. If you are not satisfied with the product for any reason, you can return the product to us within 30 days of receipt, and we will provide a full refund. Please note that this service does not apply to products that have been damaged after delivery.

All payment managed by eBay.

Please note that all payment transactions for purchases made on our website are managed and processed directly by eBay. As a result, we do not have access to your payment details or transaction history. This is an important part of our privacy policy and commitment to ensure the security of your financial information.

If you encounter any issues related to payment or if you have questions about a transaction, we recommend reaching out directly to eBay's customer service team. They have full access to transaction details and are best equipped to assist with any payment-related queries or concerns.

Your trust is of the utmost importance to us, and we appreciate your understanding and cooperation with our payment process.

We strive to process all orders as quickly as possible. All orders placed before 1:00pm (AEST) will be dispatched on the same day from Melbourne, except for orders placed on Mondays which need to be placed before 12:00pm (AEST) for same-day dispatch.

We use either Aramex or Auspost for delivery of orders. Once your order has been dispatched, you will receive an email with a tracking number, allowing you to track the progress of your delivery.

Please note that certain regions may require additional shipping fees. We reserve the right to cancel an order or request an additional shipping fee at any time. We will contact you if your order is affected by this.

Thank you for shopping with us and if you have any questions regarding your order, please don't hesitate to contact us.

We follow eBay's privacy policy, we only use your order information for delivery. We will not be able to query orders over 90 days, please understand

At our store, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information Collection: We collect personal identification information when you register or make a purchase on our Site. This may include your name, email address, and transaction details.

Use of Information: We use the information collected to process orders, provide customer service, send newsletters if you choose to receive them, and improve our Site and services.

Protection of Information: We have implemented physical, electronic, and managerial measures to secure your personal information from unauthorized access.

Information Sharing: We do not sell, lease, or otherwise share your personal information unless necessary to deliver our services, or as required by law.