IF YOU PURCHASED THE ITEM FROM US YOU ARE AGREED TO OUR TERMS AND CONDITIONS BELOW. 

THE PAYMENT TERMS AND CONDITIONS:

All PURCHASES FOR items must be paid for within 3 days of the transaction date by one of the following payment methods:

• Credit Card (All types accepted)

• PayPal

• Cheque

• Postal Order

• Bacs Transfer

If you are unable to make payment within the specified time period please let us know as soon as possible.

OUR DELIVERY TERMS AND CONDITIONS:

ITEMs DELIVERY: Delivery times vary widely based on destination.

Terms of Sale: In principle, we can't accept returning and refunding but, we can accept only for defective products.

International Buyers - Please Note:

Import duties, taxes & charges are not included in the item price or shipping cost. Please be aware of these are the buyer's responsibilities. Please check with your country's customs office to determine what these additional costs will be before bidding or buying.

Customs and Import Charges: All import and export costs are the responsibility of the customer. We have no control over the length of time your order will be held at customs for clearance and suggest that you contact them directly for further information. We mark all packages for overseas delivery with contents and order value marked accordingly.

DELIVERY TERMS AND CONDITIONS FOR THE MASTER TAPE COPY:

OpenReelToReel Hub is happy to offer analog tape recordings from trusted studios and labels. Each REEL TO REEL tape delivered on demand ONLY! Each Reel-To-Reel Tape is made upon order and it will be ready to delivery to your postal address in approximately 21 Days!

If you have any questions please contact us directly by hello [@] openreeltoreel.com

OUR RETURNS TERMS AND CONDITIONS: 

Item's Returns: 

We want you to feel happy with your purchase, so if for any reason you are not, you may send your item(s) back to us within 14 days for a full refund or exchange free of charge.

Please note, postage costs are non-refundable except in the following circumstances:

* the item you receive is different to that ordered.

* OR the item you receive is damaged or faulty.

In the above cases, a full refund/exchange will be issued including any additional postage costs incurred by the buyer.

*Please note, we can only refund up to the minimum postage amount required to send your item(s) back to us. Therefore, we always recommend that items be returned to us using the royal mails 2nd class service with recorded delivery for insurance purposes.

All items must be returned to us in their original condition within 14 days of receipt. Please let us know beforehand why you are planning on sending an item back to us and remember to include this information in your return. It is also vital that you include your user id & item number so we can deal with your request for a refund or exchange as quickly as possible.

REFUNDS AND RETURNS CONDITIONS:

Refunds and Returns: By The Consumer Protection (Distance Selling) Regulations 2000 we will refund or exchange goods returned to us within 14 working days. Goods must be returned in their original condition and the customer must pay the postage costs. If your item is damaged, faulty or incorrect, please contact us and let us know what has happened. We will then let you know what to do to resolve the issue. For all returns, please package the item securely and obtain proof of postage as we cannot be held responsible for items damaged or lost in the post. If an item is faulty we will replace it free of charge. We will issue you with a returns number and will require you to return the faulty product and reimburse you for your return postage. Please do not return faulty items to us without contacting us first.

Lost Parcels: All orders over £45 are insured, so in the case of an order not arriving we can issue a replacement. In the case of UK orders, 14 calendar days must elapse after the dispatch date before we can start to trace your package. In the case of non-UK orders, one month must pass. After this time, please contact us to report the missing order.

Please Note: Before a replacement package can be sent, we will require you to contact your local postal delivery office to check that the item is not awaiting collection. In the UK, details of your local delivery office can be obtained from Royal Mail Customer Services on phone: 03457 740740. If we suspect that a customer's package has been stolen in the post, we reserve the right to refuse to supply further orders.

All refunds will be issued via your original method of payment and normally take up to 30 working days to process.

COMMUNICATON WITH US: 

We’re constantly updating our listings are as accurate as possible. However, the images and text on this page can be subject to change without notice, and errors and omissions are excepted. Plus some delivery partners are taking longer than usual to deliver - we may experience delays as we try to keep everyone safe. If you have any questions please contact us by hello [@] openreeltoreel.com

If you are looking for audiophile quality releases or discovering the best in new music on the format that they were meant to be heard on HiFi audio system. OpenReelToReel is the UK distributor for many recording labels and carries the finest music on reel to reel ape releases enjoyed by audiophiles today. OpenReelToReel team pride ourselves on giving exceptional bespoke customer service, keeping the customer informed about new release and music on different audio formats, and making sure that purchases arrive exactly how expected. In the coming weeks you will see the availability of tapes grow!

Thousands of other critical listeners are hooked, look no further – www.ebay.co.uk/str/openreeltoreelhub