Please contact us if the item you received matches the following, you will get a new costume or full refund.
If the item is defective, e.g.: stains, damage
Wrong shipment, that means we shipped wrong item
The costume size you received greatly different from the size we described or you measurements
Do keep in mind, we need pictures as proof to showcase any defects or mis-match to work out a solution,
so please email the pics to the above ID. Thanks.
Important Notice
Dear Buyer,
Thank you for browsing and purchasing our products.
Next is a very important notice,please read it patiently before you place the order:)
As
we all know, the Spring Festival is coming, which is the most important
festival here in China, like the Christmas in west countries. There
will be a long holiday during this time, from February 9th to February 22th.
We will accept orders as usual during these days.
Next is our schedule:
1.If you place the order between February 3th-February 9th ,if there is finished goods in stock, we will deliver the parcel before February 14th,If not, we will send out the parcel from February 22th.
2.If you place the order between February 9th to February 22th.The items will be shipped out from February 22th.Generally we do not accept rush orders duiring this time.If you really need it in a rush, please contact us.
3.If you place the order after February 22th,
the items will be shipped out later. The delivery date is
uncertain,because it takes some time for us to finish the orders during
the holiday first.
If
you like our products, please place the order ASAP. We will ship the
items out according to orders' sequence. The earlier you place the
order, the faster you receive it.
If
you have any questions, Pls don't hesitate to contact us. We will reply
you within 48 hours and try our best to help you solve the problem.
Anyway, thanks for your time and your understanding very much:)
Happy New Year^^
Best regards
Sincerely
Amy^^