Free Standard Shipping (ONLY when stated as a shipping option at the top of the page): Free shipping will be via UPS Ground and ONLY TO THE LOWER 48 UNITED STATES. Hawaii, Alaska, and Puerto Rico are not eligible for free shipping.
Free 2 Day Air Shipping (ONLY when stated as a shipping option at the top of the page): Free shipping will be via UPS 2 Day Air as long as the order is cleared by Wednesday and is for the lower 48 states ONLY. Because of when we work and that UPS doesn't ship on Saturday or Sunday, to ensure you get your part in two days, it must be cleared by Wednesday at 12 pm Eastern Standard time.
Our Hours and When we Ship: Most items will ship within the next business day of receipt of the order; but, sometimes, it does take a little longer. We're open Monday thru Friday, 9am-6pm Eastern Standard Time. If you choose USPS shipping, it might take a little longer to get your item out because we do USPS a few days a week, where we do UPS Monday-Friday.
Back Orders: We try to be very careful to only sell items that we have regular access to. Sometimes, a manufacturer has become overwhelmed with their production, and an item is placed on back order. Sometimes we know of this ahead of time, and sometimes we only find out when we try to order the item for a customer. If there is a back order, you will be contacted and given the option to keep the item on backorder or cancel with a full refund.
Returns: If we accept returns on the item (there are some that we don't, such as closeouts and electronic items), you will have 30 days from the date of purchase to send the item back for an exchange or refund. The item needs to be returned to us in 'Like New' condition and normally, if returned for a refund, the item will be subject to a 20% restocking fee.
IMPORTANT!
Please do not purchase items based only on the picture. We sometimes use stock photos from the manufacturer's website or catalogue. These photos are generally a photo that best represents the item's finish, style & design, but not for fitment. For all fitments, please refer to our item description. If you buy an item and assume the fitment is correct based only on the picture, you will be subject to a return/exchange/restock fee. If you would like an actual photo, please e-mail us and we will do our best to acquire one.
