We offer the best prices around on high-quality products. Our E-store includes media such as books, movies, music, and games while offering electronics, toys, sporting apparel, clothing, tools, general home, garden items and more.
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 3 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program. The item is shipped to KY and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to check out in order to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
We offer a 30-Day Return Policy on items that you are not completely satisfied with. You have the option for a full- or an exchange of the item. No returns are available on items shipped outside of the USA.
CUSTOMER SATISFACTION
All items are subject to a 3% (U.S.A based customers) or 4% (International customers out of the U.S.A) restocking/Transaction fee on all returnable items within the 30 days of the purchasing date depending on their condition when returned.
If you placed an order and received free shipping but returned an item and you no longer qualify for the free shipping, you, the buyer, are responsible for paying the original cost of shipping and the return shipping cost.
What is a reasonable restocking fee? It is the percentage of the item’s price depending on the type of item sold and condition when it is returned. Our restocking fee is 3-4% depending on your location.
| Type of Return Request | Restocking Fee Applied? |
| Buyers changes mind, buyer remorse, mistaken order, or price difference | Yes |
| Buyer refuses delivery | Yes |
| Buyer returns an item but it arrives to the seller damaged, defective or materially different than what was originally shipped by the seller | Yes |
| Buyer receives an item materially different from what they ordered | No |
| Order is returned as undeliverable | No, but an amount equivalent to the return shipping costs will be deducted |
| Items arrive to the buyer damaged or defective | No |
| Buyer refuses delivery due to visible damage incurred during shipping or caused by the carrier | No |
We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.
If there is some problem with your product, please communicate with us before leaving neutral/negative feedback or opening eBay/PayPal cases, we will do our best to resolve your problem.
We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. Please allow 24 business hours for us to respond.
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