We understand that sometimes you need to make a return or an exchange. All we ask is you send it back in the same condition it was received - new and un-used.
If the product you receive is not the one you ordered, please take photos of any visible part numbers of visual reference and contact us directly; photos must be CLEAR and have the part numbers VISIBLE. Logistical claims must be filed within 14 days of receiving the product; exchanges in these cases will be handled promptly. Customer is responsible for shipping cost of returns and exchanges.
In order to process a return or exchange, please send us a message through eBay and we will be happy to assist you immediately.
However,any return that is NOT defective or NOT received in error, is the responsibility of the customer. We DO NOT cover any shipping costs and/or additional fees associated with the transaction.