Most of the items we list are purchased from liquidation lots.  The items range from brand new, shelf pulls, returns and used.  Any item that we did not purchase as "Brand New"  will be listed as "Used".  Sometimes shelf pulls are still sealed in shrink wrap and the packaging is in "new" condition.  These items that were probably pulled because a new version has been released will be listed as "Old Version" or similar, we may list these as "New".  Items listed as "Used" are visually inspected by our staff to verify the contents of the listing and condition of the item.  Software listed as "Used" is usually of unknown background unless listed as "Sealed"  Microsoft software will be sold with the COA (Certificate of Authenticity) unless otherwise stated.  Ownership of the COA is ownership of the license for the software regardless of origin.  Items listed as "Refurbished" are items that we have sent to the factory for replacement by one of our OEM Partners. 

Items sold as "used" or "return" may have cosmetic, manufacturer, or other defects but still be fully functional.  Though we will strive to list any known defects to the product in the listing, we are only responsible for the working condition of the item.  We guarantee most products against DOA (Dead on Arrival) issues for the time stated in the listing, unless otherwise stated in the listing.  Any  questions or comments please email us.

All sales are final subject to our customers' satisfaction. Please contact us ASAP if there is any problem with the product, shipping or transaction. We want a *****FIVE STAR***** rating from you so we can pass the Ebay fee savings on to you. We are dedicated to growing our business by satisfying you.

 

             We are a Trading Assistant - We can sell your stuff on eBay!

Payment must be made within 3 days unless listed for immediate payment; item will be shipped within 3 business days of receipt of cleared payment. Items paid through PayPal will be shipped only to the Buyer's PayPal confirmed address... sorry, NO EXCEPTIONS. Please remember that echecks sent through PayPal can take up to 3 - 7 business days to clear our account.

Item will ship within 3 business days of receiving cleared payment. We often use flat rate shipping based on the USPS Priority Mail "Flat Rate Box" or "Flat Rate Envelope" rates and add $1.00 for shipping supplies unless the package is over size or weight, then we either pre-package for exact postage or estimate the higher flat rate. If you have a problem or question regarding our shipping policy please contact us. Attention International Customers: All Customs duties and taxes are the responsibility of the Buyer.