The New & improved Ancol Viva Retractable Lead available in a choice of colours

BLACK - RED - PINK - BLUE  - PURPLE - LIME 

The Ancol Viva Retractable Lead is a compact and stylish lead that

allows your dog the freedom to wander and explore while you remain in

complete control of them. The 5m long tape lead can be released or

 retracted at the push of just one button allowing for simple and easy

 adjustment whenever you need it

Unlike traditional 'long line' leads, the Viva leash retracts to prevent

it from getting caught around a dogs or owners legs with the compact

 and tidy design meaning its easy to pack it away

The super soft grip design ensures owner's comfort even when on long

walks.

The lead features a thick and sturdy trigger hook for simple

attachment to a collar.

The Ancol Viva Leads have been tested to destruction in the UK by

INTERTEK with fantastic results, assuring customers of their

hardwearing reliability

SMALL  - with a recommended maximum weight of 20kg

Dimensions - 16cm x 10cm x 3cm

MEDIUM  - with a recommended maximum weight of 30kg

Dimensions - 18cm x 11cm x 3.5cm

LARGE  - with a recommended maximum weight of 50kg

Dimensions - 21cm x 12cm x 3.5cm

Matching Viva collars, leads, harnesses available

Delivery is FREE via Royal Mail 48hr Tracked

Delivery Time is usually 2-3 working days.  We dispatch all orders paid for by 1.30pm the same day, any orders placed after this time may still be dispatched that day but its not guaranteed. (Please note Bank Holidays & Weekends are not classed as working days)

If you require your item sooner you can upgrade your delivery option at checkout (fees apply) or please contact us via ebay messaging if the order has already been placed

Royal Mail 24hr Tracked - 1-2 Working Days  although this is usually next day

Royal Mail Special Delivery - Next Day by 4pm

RETURNS- We are happy to accept returns or exchange items if you need a different size or colour - as long as the following conditions are met

• You must inform us that you want to return the item no more than 30 days after receiving your item

• Ensure you send either the original packing slip or a note with all your details on so we can locate the order

• The item must be returned in its original packing, undamaged, bent or marked 

• If returning a dog harness or a coat please ensure that they are clean and free from dog hair
  

We understand that customers may want to try items on their pets to ensure they fit, this is fine, but please do not remove tags until you are sure you are happy with your purchase

Items MUST be returned in perfect unused & re-saleable condition

If goods are found to be returned used, misused or damaged, we reserve the right to issue you a partial refund.  If a parcel is returned to us undelivered because of failure to collect or rearrange delivery with the post office, a re-delivery charge to the customer will be required before we can resend the item

The buyer is responsible for ensuring that the item is returned to us.  We do not accept responsibility for returned items lost in the post, so please ensure that your item is sent via a tracked service or make sure you get proof of posting to ensure that the item is returned safely.  Postage is non-refundable, we don't pay for return postage if the item is being returned for an exchange or because you have decided you no longer wish to keep the item

DAMAGED, FAULTY OR ITEMS RECEIVED IN ERROR

For any items that may be damaged in the post, received in error or are faulty please contact us through the eBay messaging system or click "return this item" next to the item in your purchase history in My eBay, a Pre-Paid returns postage label will be provided via eBay.  Please ensure you send the original invoice or a returns slip as this is required to process your exchange or refund

About Us

We are a family run business based in the midlands that has been selling pet supplies and accessories on eBay for over 10 years and have built up a reputation for great prices and excellent customer service

We have direct agreements with Ancol, Rosewood, Makauri and Hatchwell's which enables us to provide exceptional service with all of their products

Please feel free to ask any questions about any products and we will do our best to answer them in a professional and efficient manner

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