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1 x Pair of Phonak Paradise P90-R / P70-R / P50-R Rechargeable Bluetooth Hearing Aids!

The Phonak Paradise hearing aid is the premium model within the Phonak Hearing Aid family.

With Phonak Paradise, Phonak have pushed the boundaries of hearing technology to create a hearing aid solution that delivers excellent sound quality, is easy to use and provides a true sense of well-being, all at an exceptional low price.

Your order will come with the following:

1 x Pair of Phonak Paradise Rechargeable devices
1 x Pair of Receivers with speaker wire. (We will advise the best receiver based on your hearing test.)
1 x Charging case
A selection of different domes.
1 x Hard case & felt carry case.
5 Year Manufacturers Warranty

All Hearing Aid orders include FREE Programming

All orders leave ready to wear on arrival!

Crisp natural sound
Brilliant speech understanding
Personalised noise cancelling
Voice assistance at a tap
Connects to smartphone, TV and more
Empowering smart apps

Payment

Prices and Payment

• For UK Shipments prices stated are inclusive of any Value Added Tax (VAT) that may be required to be remitted to tax authorities by Wholesale Hearing.

• We will use best endeavours to ensure the accuracy of the prices and price related information stated on the Site.

• However we cannot guarantee that we will not make a mistake and misprice an item inadvertently. If this is the case, we will notify you of the error before formally accepting your order. You will then have the choice to either accept the correct price or to cancel your Order.

Shipping

Dispatch

In most cases hearing aid orders will be dispatched your Goods within 5 working days of receiving your order. We will contact you if, for any reason, this is not possible.
For any other order we should have your order dispatched within 1 - 2 working days

Delivery

Free DHL Express delivery is available worldwide, on all hearings aids, and on other orders valued over £500.
Delivery times for this service vary from 1-5 days depending on your location, and will be shown during checkout.
For orders under £500, delivery options for your location, including costs and delivery times, will be shown during checkout.
All orders will be delivered using insured and tracked delivery services, unless you specifically choose untracked delivery - available for orders valued up to £50.
Do not forget to add up to 3 days' dispatch time to the delivery time.
Delivery of the Goods will be made to the address provided by you at the time you placed your order.
If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us.
Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
In the case of non delivery, if either Wholesale Hearing or our courier is at fault, you will be offered the choice of a full refund or re-delivery.

Import Taxes and Customs Charges

For all orders delivered to the UK ,UK VAT is chargeable and is included in the price you see.
For orders delivered outside the UK please note Wholesale Hearing Limited is not liable for Import taxes or customs charges levied by your country - DHL will contact you to arrange payment of any taxes due.
Please note - as of 11PM 31st December 2020 shipments from the UK to EU countries will now be charged Import Taxes / Customs fees.
Wholesale Hearing Limited is not liable for any fees levied by your country - DHL will contact you to arrange payment of any taxes due.

Returns

Returns Policy

Our no quibble, 30-day, money back guarantee policy is exactly that - if you don't like, or you're unhappy with any hearing aid you have purchased from Wholesale Hearing you can return it to us for a full refund.

Product refunds are valid for 30 days from the day your item has been shipped to you the customer. You, the customer, are responsible for return postage costs back to our centre. For all hearing aid returns, please first get in touch with info@wholesalehearing.co.uk

For hearing aid purchases we will arrange for DHL to collect the order from you, for accessory orders (not hearing aids) you are responsible for the shipping, we recommend using tracked and insured postage.

Upon successful return we will refund the total price paid to Wholesale Hearing. We are not liable for any fees you paid to local audiologists for testing or tuning services.

To return your hearing aids, you must start the process within the 30 days from the day your item has been shipped to you.
You must initially contact us to obtain an Approved for Return Code (ARC). You can obtain this by emailing info@wholesalehearing.co.uk.

The ARC should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice.

When returning accessories on their own we recommend you obtain proof of postage from the post office when returning any item to us.

You will be notified by email when your returned goods have been received and your refund has been issued.

When does the 30 day period start?

The 30 day period will starts from the date your order is shipped; returns must have a posting date no more than 40 days after this dispatch date.

Can I return it even if I simply don't like it?

Yes, this truly is a no quibble, money-back guarantee.

Other

Terms & Conditions

Any Order and subsequent purchase of Goods (as defined below) or services from Wholesale Hearing shall be governed by the following terms and conditions. Please read them carefully.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
In these Conditions: "Wholesale Hearing" is trading on the internet at www.wholesalehearing.co.uk. "We" / "Us" / "Our" refers to Wholesale Hearing, "You" / "Yours" refers to the Customer.
Wholesale Hearing Limited is a company registered in England 10576401
Registered office: Wholesale Hearing Limited, 40 Bloomsbury Way, Lower Ground Floor, London, WC1A 2SE

Customer Obligations

By submitting your order to Wholesale Hearing you confirm:
• You are aged 18 or over.
• You have had a hearing assessment within the past 6 months which included case history, otoscopy & hearing test.
• You are aware that you are purchasing hearing aids only, programmed to your audiogram, with no inclusive aftercare services.
• You have to submit a medical questionnaire and valid audiogram to us before your hearing aid purchase is accepted.
•You are also stating the reason for purchasing these hearing aids from Wholesale Hearing is for the sole purpose of personal use only and not for competitive research, resale, or any other reason.

Copyrights and trademark

• The Site's design, names, text, images, graphics, logo are all owned by, or licensed to, Wholesale Hearing. They may not be reproduced for any commercial or public purpose without the expressed consent of Wholesale Hearing.
• The "Wholesale Hearing" name or any other registered or unregistered trademarks displayed on the Site may not be used without the prior consent of Wholesale Hearing.
• These Terms and Conditions of Sales should be read in conjunction with Wholesale Hearing’s Privacy Policy. Your statutory rights are not affected. For more information about your statutory rights, please visit the Department of Trade and Industry's Consumer Gateway website at: www.consumerdirect.gov.uk.

In many countries and especially in the United States and according to the FDA, it is in your best health interest to obtain a professional medical evaluation before purchasing a hearing aid and you are encouraged to do so before purchasing this item. If you choose not to obtain a medical evaluation before purchasing this item, in the United States I am required by law to obtain from you a signed written waiver of the medical evaluation. If you check the terms and conditions box you are indemnifying Wholesale Hearing Ltd against this particular situation if it arises. You therefore undertake to indemnify and keep us indemnified against any loss, expense, costs, damages or claims arising out of or in connection with any breach of this condition by you. By proceeding with an order you are agreeing to our full terms and conditions.

HCPC Reg: HAD02521

Testing, fitting and follow up guidance

You have had an audiological assessment within the last 6 months which included otoscopy and a full diagnostic audiogram (hearing test) as a minimum. You have been recommended hearing aids by the clinician, or you are an existing hearing aid wearer. The clinician has not advised you of any requirement for onward medical referral following my audiological consultation. If onward medical referral has been made we request that you complete the details of this in the medical questionnaire. This document will be emailed to you shortly. We will assess your answers on a case by case basis and if required come back to you for further information. If we feel that it is inappropriate to provide you with hearing aids at this time you will be refunded in full and advised accordingly.

Whilst you may be able to have the hearing test and ear examination free of charge from some local audiologists, others will charge for their time and as a guideline we suggest this may cost around £80. The audiogram you submit to us will be assessed by our expert audiologists for validity, before a purchase is accepted.

Although we will initially tune a hearing aid for a customer to their approximate prescription from the audiogram provided, we highly recommend to have a 'real ear measurement' taken and have an objective speech assessment to ensure that you receive maximum benefit from your hearing aid. As a guideline we would expect a cost of around £150 to be reasonable for this service.
Beyond this we recommend regular check ups to ensure the device continues to perform for you. As a guideline we recommend that a 6 month or 12 month check up would take between 15 and 30 minutes and cost between £50- £100
Please contact us and we will recommend a hearing aid dispenser or audiologist in your area.