Sunshine Solar Ltd is an established independent UK  based importer of renewable energy products. Specialising in off-grid solar  power systems such as for caravans motorhomes & boats, we provide free practical advice to enthusiasts nationwide.

Our aim is to become the UK's preferred online  retailer of quality renewable energy products and accessories. Our ethos is one  of outstanding customer service and competitive pricing.

Company  Registration: 5105890 - registered in England & Wales
VAT Registration: GB868 839 842
Office  Hours: Monday to Friday 9.00am to 5.00pm

Paypal: - In order to provide our customers with the best possible service and same/next working day despatch we prefer PayPal, eCheque payments via PayPal can take 7 days to clear.

Credit /Debit  Cards: - We also accept credit/debit card payments over the telephone -  Monday to Friday between 9am & 5pm

Bank Transfer: - If you prefer to pay by direct bank transfer please find  details below

Sunshine Solar Limited - UK Bank  Account Details (GBP)
Bank: The co-operative bank
Account No: 68255897
Sort Code: 08 92 50

To avoid any delays in despatching your goods we would ask that you confirm by email or telephone when payment has been made.

Personal Cheque: - Should be made payable to Sunshine Solar Ltd

Personal cheques can take 7 days to clear.

Please note: -Goods will only be dispatched after receiving cleared funds.

Delivery Information
At Sunshine Solar we use reputable UK couriers to deliver your goods to you. We  are able to offer you the choice of delivery day, Monday to Friday, which  allows you to choose a day when you or someone on your behalf can be available  between 7am-7pm to receive the goods however in order to specify the delivery day of your choice, contact us if we do  not receive any such request from you at the time of placing your order, your  items will be scheduled for next day delivery. To prevent credit card fraud,  Sunshine Solar reserve the right to refuse or seek confirmation from the card  holder, for goods to be delivered to a different address then to the credit  card holders registered address.

Delivery Times
Orders  placed before 12noon Monday to Friday with cleared  payments will be shipped same day for next working day delivery, excluding Bank  Holidays. Orders placed anytime on Saturday or Sunday with cleared  payment will be shipped next working day for next day delivery.

Overseas  Orders
International deliveries are available on some items please contact us to request a shipping cost stating the product required and the delivery destination and we will provide you with a competitive transportation cost.

Damage in Transit
If your good sustains minor damage during shipping or contains a manufacturer's  defect you must inform our Customer Services Dept. within 24 hours of receiving the goods by contact us we will arrange for any parts to be sent to you or replaced if necessary. If items  need to be returned please keep the original packaging.

Missing Items
If any items you have ordered are missing from your delivery, you  must inform our Customer Services Dept. within 24 hours of receiving the goods by contact us

In the unlikely  event that you are dissatisfied with your purchase, please contact us through Ebay messaging and we will resolve issues.  Faulty items will be replaced or refunded, at our discretion, as long as  contact is made within the first thirty days following purchase. Any return item must have a "Return Merchandise Authorisation" Number (RMA). Returns received with no authorisation may be refused or disposed of. We will not  refund carriage charges paid for the return of items without prior agreement  with ourselves. Please check our feedback, which bears testament to the  emphasis we place on customer service perfection.

Terms & Conditions of Ebay orders:
1. Items are  despatched every working day, Monday to Friday, delivery should take 1-2 days depending on the courier
2. All orders are sent to the mailing address specified on our Checkout Page  (after Buy it Now)
3. Every item we supply is brand new & comes with a minimum 1 year  manufacturer’s warranty.
4. We are UK VAT Registered and a VAT Invoice will be provided with your order
5. We reserve the right to cancel your order if you have no feedback, are PayPal unverified or ask for delivery to an address that is not your PayPal  confirmed address. We sometimes ask for a copy of your ID for international orders.

Please Contact Us via eBay messaging system

Company  Registration: 5105890 - registered in England & Wales
VAT Registration: GB868 839 842
Office Hours:  Monday to Friday 9.00am to 5.00pm