Caring for your extensions
After care is essential to maintaining the quality of hair extensions, and will prolong the life when handled with extra care!
Use sulphate free shampoo and conditioner such as herbal essences Bio:Renew
Avoid your roots and bonds with conditioner, heat or styling tools
Use a good de-tangle brush or paddle brush don't brush wet
Use a heat protector
Use a hydration oil, we recommend Argan secret hair oil
Wait at least 24 hours after application before washing your hair
(the hair will thicken once washed but be patient!)
Dye or treat your hair 24-36 hours before application
Remy Diamonds have a returns policy of 30 days, items must be returned as new and untampered with in any way
The answer to that question is Yes, the hair is 100% human hair so can be colour treated. There a few golden rules however when it comes to dying hair extensions, so if your new to colour treating pay close attention! Hair extensions have been cut off from natural oil supply and undergo chemical procedures during manufacturing so it is very important you colour your extensions properly to avoid damage.
You should never try to lighten hair extensions, using bleach or high levels of peroxide can cause the hair to become dry and unmanageable. Hair extensions should be coloured darker or toned to the same level only.
Purple pigment products, put the purple product in water and dip the extensions in and out till the hair has reached the tone you want. Hair extensions are naturally porous, products with high concentrations of purple pigments put directly onto the hair could leave you with un-even results.
We don't recommend colouring your natural hair while wearing the bonds. You should take the hair extensions out to colour and re-apply.
Delivery: Delivery within the UK is free and is estimated 1-3 working days. Orders are sent recorded or tracked for piece of mind and faster delivery is available at the check-out (Postage deadline is 2pm Mon-Fri)Delivery Global: eBay global shipping programme: Europe 5-8 Working days - Canada, Austrailia and rest of the world 7-10 working days
Contact and feedback: You can contact us through ebay messaging with any questions, we will be happy to help. We want all our customers to be satisfied with their shopping experience and we take pride in our work, we value your feedback and ask that any negative experiences please be reported to us.We dispatch all items daily, order before 2pm to guarantee same day dispatch! Free UK 1-3 day delivery.eBay global shipping delivery: Europe 5-8 Working days - Rest of the world 7-10 working daysFull Returns Policy: If you are not happy with any of our products, have selected the incorrect colour, or the colour does not match, you have 30 days to return the item back to us after receipt to request a refund or exchange. Please note that only items that are unused, in original condition, that have not been removed from their hygiene ties and also in their original packaging can be accepted for a refund or exchange for hygiene reasons. Please check the weight, colour and length before removing from its packaging. The buyer is responsible for the postage cost when returning an item, using a tracking service to ensure the item does not get lost is recommended, we do not take responsibility for items that do not reach us if there is no valid tracking number
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