BBR Presents Alexa Torch Live Torch Coral WYSIWYG.

This torch coral is PURE showstopper

Please read our shipping and guarantee policy before placing any Auction bids or Buy It Now selections. 

 

Payment

We will hold corals for up to one week.  If you have trouble combining and paying the invoice after your auctions end, just wait and we will send you a combined invoice to your email at the conclusion of all auctions.

 

Shipping

We ship FedEx Overnight, Monday through Wednesday with typical arrival by Noon.  Flat rate of $40.  Local California residents $30 or local pickup option.  Shipment to contiguous U.S. only.  We do not offer free shipping with Ebay. We do offer combined shipping.  All Auctions won and Buy It Now items may be combined into one shipment to save on costs with no additional charge.

 

The day your order ships, you will receive a notification from Ebay containing your tracking number.  We do not require signature for delivery, however, Buyer must receive delivery on First attempt or Live Arrival Guarantee will be void.  We suggest you acclimate your animals as soon as the package is dropped off as the longer the coral remain in the bag, the more stressed they become.  Acclimation Guide is included with each shipment.

 

We cannot be held responsible for mechanical or weather delays incurred by the carrier that may cause your shipment to arrive late.

 

Live Arrival Guarantee

In the unlikely event of a DOA (Dead On Arrival), contact us within 2 hours of delivery (carrier posted time) via email and include a clear digital photo of the dead coral in its orginal packaging/bag.  Please do not dispose of the animal without our authorization; doing so will void the guarantee. After approving the DOA, a credit for the item will be issued towards a future purchase, excluding shipping charges, and applied to your next shipment. We do not offer refunds only credit towards future purchase.  Shipping costs are not refunded or credited.  

 

Once livestock is in your tank, we have no control over the conditions and no guarantee is implied past delivery. Buyer must receive item on FIRST delivery attempt. We are not responsible for incorrect addresses provided by the buyer.

 

We do not accept returns. Do not ship the item back.