A physical street address is required for all deliveries. It's important to us that every parcel completes its journey safe and sound. But we appreciate that some remote locations may only have the Post Office Box as an alternative collection point and if this is the case, we may opt to have these parcels returned to us in the case of non-deliverable by the delivering courier company and cancel/refund your order as a result.

Location: This product is ready to ship from our warehouse depending on stock availability.

Expect dispatch 1-4 business day.

Expect delivery times are 5 - 10 business days Australia wide (from daye of despatch). Please note that delivery's to WA may take 4 - 6 in transit once dispatched.

Please note, all the delivery dates times are provided by a third-party service provider and are only estimates.

Courier company: AUS POST. 

Note: Please make sure the contact name, mobile number and address were written clearly. Missing or wrong information may cause delay, additional charge, or lost.

1) We will accept a return within 30 Days of invoice, providing the item has a fault or is not as described. Returned items must be checked and tested to confirm the fault before we issue a full refund or replacement.

2) The Customer is responsible for the return postage if the issue is a buyers remorse or change of mind. Seller is responsible if the item is DOA or significantly not as described.

3) 20% restocking fee applies to returned items where there is no fault found; or the buyers change their mind or have made an incorrect choice by their own decision or a case of buyers remorse.

4) The returned Item MUST be in ORIGINAL condition e.g. including product packaging and must be complete or this will affect your right to a refund or replacement.

5) International buyers will pay all return postage costs, not the seller.

6) Returns will not be accepted some cases due to Hygiene reasons once the sealed packaging is broken or item is used.

7) When items are sent out they are hygienically checked to ensure faulty issues are kept to a minimum. Although sometimes during transit items can become damaged and while this is minimal it can happen. Please contact us for a solution.

Return to Sender Information

In cases of an incorrectly supplied address/delivery information and for items that are returned to sender for any reason including orders not being collected please see below.

- To re-ship Standard postage there will be a $7 cost for re-shipment.

- To re-ship with Express postage there will be a $12 cost for re-delivery.

- If re-delivery is not required and you would prefer a refund, original postage costs will be deducted from original purchase price.