Dollar Size-Tracking is included
Christmas moss is a classic and staple in the planted aquarium hobby! Characterized by its bold green hue, it is a commonly used moss in many famous aquascapes. Aquarium moss, in general, has many different uses and can be utilized to recreate a variety of styles and can be used for multiple purposes in a planted tank. It grows best at 70 to 75 Fahrenheit (21 to 24 Celsius), but can live in temperatures of up to 85 to 90 F (29 to 32 °C).
Please see our other
listings for great prices and customer service or stop by our store!
We offer free shipping and buy 2 get 1 FREE on all items with (BUY 2 GET 1 FREE) in the title
How BOGO works?
Simply
purchase 2 of the same kind of plants marked as buy 2 get 1 free and we will
send you a 3rd portion free with your order.
You
must purchase on the same transaction.
IMPORTANT:
Photos are a sample representation, not the actual plants you will receive. Each plant is different and will vary in size/color slightly. We do our very best to respond fast and ship happy, healthy plants. If you have any questions or concerns please message us, we are always happy to assist!
Please be aware that sometimes plants need time to recover after
shipping in a dark box for 2-4 days.
SHORE AQUATIC SHIPPING POLICIES:
The
shipment must be received on the first delivery attempt. If you miss the
delivery and the package is delayed a day or more because of it, we cannot
accept responsibility for any losses. It is your responsibility to check the
tracking number for delivery. The shipment must be sent to the correct delivery
address on file according to PayPal, do not request shipment to be delivered to
another address not listed on your PayPal or eBay account.
NOTE: We are not responsible for errors, postal delays, wrong addresses mail holds, or P.O. Box deliveries by the postal carrier. If USPS forwards your shipment in error, we do cover that type of mistake.
All claims must be made and or
brought to our attention via eBay Messages within 24 hours of the package being
delivered.
We ship USPS First Class the majority of the time and that takes usually 2-4 days to deliver. Please remember that the delivery date eBay shows you is just an estimate of arrival and not the real thing. You will get a tracking number it is important you check this tracking number 2-3 times each day to see when the box will arrive to your home. Please make sure you are at home the day of the arrival or arrange for someone to be there to receive the plants and that know how to properly care for the plants. The less time they spend in the box the better.
Shore Aquatic ships Monday & Tuesday in order to avoid the weekend. All orders placed after Monday 12 PM will be shipped the following Monday.
When will items ship?
We reserve the right to hold
delivery due to inclement weather.
If you would like to
receive your item faster, we recommend purchasing priority mail.
Temperature is very important for live delivery of plants. Please check the 7-day weather forecast in your location before placing your order. If the temperature in the coming days are too low (below 35F) or too high (above 90F), please do not order.
NOTE: USPS is slower than normal due to holidays and COVID
restrictions.
DOA/Damaged Claims:
It is our honor and privilege to
serve you. We hope that you are satisfied with everything. If you are for some
reason not satisfied, please let us know as we are here to help make this hobby
easy and enjoyable!
Livestock:
We guarantee live arrival on all our
livestock. In the rare event livestock shows up dead, we must be notified within
2 hours of delivery. Keep in mind these plants just took the journey of their
lifetime in a dark box for 2-4 days so they will take time to recover and to be
at their best again. Please take clear photos of the dead plant and send it to
us within 2 hours of receiving the item and once the item is validated by us,
we will send a replacement or refund.
Failure to comply with one or more of these policies will mean we can no longer cover you.
We guarantee live arrival of all livestock. This means we assure that livestock will show up alive. We do not guarantee your success in keeping the livestock alive/healthy. Lots of outside factors that we cannot control go into the success or failure of keeping livestock healthy. We are here to help but are not liable after you have received the livestock alive.
Do
your plants have snails?
We
try not to have snails/pests, but it happens, we remove any visible imperfections
before shipment however to be 100% certain we suggest that you either do a 1:20
ratio bleach to water dip and/or wash the plants. Anytime you add something new
to an aquarium it is important to rinse it off before adding just to be
safe.
Ratings and feedback:
Our customers are very important to
us. Please help us by leaving positive feedback and if you are not satisfied or
feel that we could somehow improve, please privately message us and we would be
happy to help. We realize without you; we would have nothing! We greatly
appreciate your business and strive to serve you well.
Questions/Concerns?
Contact us, we are happy to
help!
Returns
· We do not accept returns on livestock as returning a perishable item is not feasible, we will however work with you to reach a solution. Please contact us before attempting to return an item