If the total value of your order is £20-50 we recommend you choose the 'signed for' option via Royal mail to ensure adequate compensation, if the total value is over £50 we recommend 'guaranteed by 1pm'. You only need to choose this option once and it will be applied to your whole order. All postage prices listed assume an order of up to 100 grams. If your order is over this weight, we will automatically adjust postage charges accordingly within the postage method you have opted for. All excess postage paid for will be refunded on dispatch.

As a duo who share our love of inks with the world in our own time, unfortunately we cannot bridge the gap in the value of an order and what we can claim from Royal mail.

All queries will be responded to in 4 working days excluding weekends. Thank you for your patience.