2) Orders processed timely after the payment verification. Because of the color of each customer needs, plugs, voltage is different,

Our LED lighting products need to be customized, usually 3-5 Business days after receipt of your payment to send your order

We appreciate your patience and understanding, and will do our best to keep you informed

3) We only ship to confirmed ebay addresses. Your ebay address MUST MATCH your Shipping address.

4) The images shown are not the actual item and are for your reference only

5) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season

6) If you have not received your shipment within 30 days from payment, please contact us

 

 

2. By more than 6 year's development, we have grown into a company with experienced teams in R&D Dept, production dept, quality control dept and customer service dept... All of our products are strictly made according to international IEC standard and are able to meet the requirements of "VDE","CE","UL", "CSA", "PSE", "TUV" and "EMC" our manufacturing facilities in.

 

3. With China and business relationship worldwide, we are able to provide the best quality products at the most competitive price. Besides our standard products, we also provide ODM/OEM services to our clients with our experienced R&D team and the flexible manufacturing capability, we will try our best to offer the most customized lighting solutions poddible to fulfill your needs.

 

4. We are looking forward to becoming your business partner. Let's enjoy the wonderful world of LED lighting together.

 

We will replace a new one or refund if stock out (shipping, insurance and handling charges are not refundable)

2) Buyers have to pay for the return cost and we will pay the cost for reshipping

3) Return items include the original packaging and accessories

4) We take up to replace or repair it for you by the manufacturer in case that the delivered item is found faulty while the shipping charges would be born by the buyer

5) Please keep the Escrow receipt accompanied with the returned item so that we could process the replacement/repair accordingly

 

Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

2.Feedback is very important,please do leave us 5 star if you received items in time and in good condition. We beg your help that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

3.We will try our best to solve any issue you met in any transaction in our store,please contact us by eBay message,and we will reply you within 24hours,Weekend or National Holidays maybe delayed,thanks for your understanding.

4.Working Time:9:00-18:00(Beijing Time）