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Smev 9722 Replacement Turning Knob for Sink/Hob Unit

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Replacement knob for Smev 9722 sink/hob unit

About Us

Clearcut Campervan Design Ltd was established over 15 years ago. Initially we converted Mazda Bongo’s into comfortable campervans, building a reputation for offering well thought out designs, we soon expanded into a range of other vehicles such as the VW T4/5, Mercedes Vito, Renault Trafic and other popular base vehicles. With 1000’s of campervan conversion installations completed, we started to offer a range of self installation products and services.

Fast forward to today and we have a huge range of furniture, seating and components specifically for the self build campervan market.

We offer an efficient delivery service on almost all the products we sell, and our experienced team is available to support you with purchasing for your own build.

Shipping

Our couriers are Royal Mail, FedEx, Parcelforce, Tuffnells and Palletforce. Our couriers offer a 24-hour or 48-hour shipping service.

We aim to dispatch orders on the next working day of cleared payment, via your selected shipping method. During busy periods this may be extended but our customer service team will let you know if there are any delays.

Your courier costs will be displayed at checkout. Surcharges may also be included for postcodes in the Channel Islands, Isle of Man, Northern Ireland, Scottish Islands, Isle of Wight, Scottish Highlands, and the Scilly Isles (deliveries to these areas may also take an additional 1-2 days to arrive).

For combined shipping options, please add all required items to your basket and select 'Request total from seller', we can then calculate and amend your shipping costs before payment is made.

We offer international shipping through eBay’s Global Shipping Programme. Please note, the international shipping charges are set by eBay. These shipping charges are paid directly to eBay. We do not have the ability to amend eBay’s international shipping charges or courier choices. Further details of eBay’s Global Shipping Programme can be found in their help and support pages.

eBay provide us with an encrypted email address when you complete your purchase. This is the only email address we have for you, and this is the email address we provide to our courier. Due to this, courier notifications and tracking updates will be sent to you via your eBay mailbox. Please note, detailed tracking is not available for standard Royal Mail 24 and 48-hour services, or Palletforce shipments. You are welcome to contact us if you need assistance with tracking your order.

Deliveries are usually made between 8am and 8pm, Monday to Friday. Whilst we use our couriers 24 and 48-hour shipping services, these unfortunately are not guaranteed and sometimes delivery times are delayed for reasons beyond our control.

Our tracked services normally require a signature upon receipt. If the driver is unable to deliver to you, they may try a neighbour or return the parcel to the depot – in this instance a calling card should be left for you. We have not authorised a signature release (for your parcel to be left anywhere, unsigned for).

If you choose to contact a courier directly, or leave a note for any of the drivers, to request a delivery address be changed or for parcels to be left in a “safe place”, this is at your own risk, and we cannot take responsibility for any loss or damage that may occur.

Please check the contents of your order as soon as it is received, and let us know about any damaged or missing items within 5 working days for Royal Mail, Parcelforce or FedEx shipments – and within 24 hours for Tuffnells and Palletforce shipments.

Pallet deliveries must be checked at the point of receipt, and any damage should be logged on the signature pad/document provided by the courier. We cannot accept claim for loss or damage for any goods that are signed for as “In good condition”, “Unchecked”, or “Unexamined.”

Many of our customers are (or use) engineers and professional converters. If you are booking any work to install goods purchased from us, we recommend waiting for the goods to arrive before making any bookings. While it is our intention for deliveries to arrive on time, complete, and undamaged, unfortunately sometimes errors do occur. We cannot guarantee delivery dates, and Clearcut Campervan Design cannot be held liable for any additional costs that are incurred due to late, damaged, or incomplete deliveries.

***If you have any concerns, please contact us prior to completing your order, as we cannot make any adjustments after payment has been completed***

Returns

We hope you’ll be pleased with your purchase, but we understand that there may be instances when you would like to return goods.

If you would like to return an item, you have 30 days from the date of receipt. Items must remain unused, with all components present, in original packaging, and in original saleable condition.

To notify us that you wish to return your goods please contact us via eBay messaging and open an eBay returns case. Once we receive your request, we will send you an eBay message with full details of how and where to return the goods.

Please note, the cost and arrangements for returning goods is your responsibility. We recommend that you use a recorded delivery service, obtain proof postage, and upload your returns information to the eBay returns case. Please securely re-package your returning goods to ensure they reach us in resaleable condition.

Returns normally take only a few days to process, but please allow up to 5 working days. Our returns team will message you to confirm when your return has been processed. Refunds will be processed via eBay Managed Payments and can take up to 7 days to reach your original payment method.

Where a return is required due to seller error, damage, or fault, our team will contact you to discuss case specific exchange, refund and return arrangements.

Full details of the eBay returns process can be found in eBay’s help pages.

This returns policy does not affect your statutory rights.

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Smev 9722 Replacement Turning Knob for Sink/Hob Unit

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