Bedside Table Chest Drawers Dresser Lowboy Tallboy TV Unit Buffet Rattan Sideboard

We are a proud family owned business. The furnitures and products that we offer for sale are selected to help busy  parents keep their home tidy and clean. We know what it's like to come back from work to an untidy home, multiplied  with hungry school kids!

All our furnitures are there to help put things away, and have help your kids learn and understand that everything  has a place. The shoes belong in the shoe cabinet, the toys belong in the toy storage, and the books belong on the book shelves.

Our products are designed to be stylish but affordable. By being affordable, it means that you can have more of these types of  furnitures, which means a cleaner, nicer looking home!

If you haven't had a chance, check out all the different product ranges we currently have.

30 DAYS MONEY BACK GUARANTEE

At Comfi Living, we offer a full money back guarantee within 30 days of delivery. If you are not satisfied with our product(s) within this timeframe, you can return the product and subject to us confirming it is returned within the acceptable reason(s), we will provide you with a full refund.

Acceptable Reasons for Return

Acceptable reasons for the return of our products are where the product is found to be:

1. Faulty
2. Damaged
3. Missing Parts
4. Containing major imperfections in colour consistency

Failure to review and ask necessary information prior to purchase (for example, about dimensions, colour, weight, or loading capacity) is not an acceptable reason.

In the event that the product is delivered containing one or more of the acceptable reasons listed above, you are required to notify Comfi Living within 10 working days of having received the product.

Where you request for money back, you need to message us through the ebay platform immediately, detailing the reason(s) for returning the product(s). We will require photo(s) and a clear description of the issue with the product which needs to be consistent with the list of acceptable reasons provided above.

We will work with you to organize a pickup of the product at a scheduled time. We will cover the shipping cost to return the product back to us.  Once the product is received, inspected and approved, we will provide a refund within 24 hours.

We regret that our warehouse is not accessible to the public. As such, we do not accept returns delivered in person to our warehouse facilities. 

Change of mind

In the event you do change your mind and the product is in âas newâ condition, you can return the product under the following conditions:

1. The product has not been used. This includes being assembled.
2. You will pay for the return postage. The refund will only be the amount originally paid.
3. The product upon return is inspected and is found to be âas newâ or in the original condition it was sent. This includes packaging.

 
No Proof of acceptable reason

We will not accept returns where you do not or will not provide sufficient proof of the acceptable reasons for the return of our products as listed above. Sufficient proof needs to be in the form of clear photo(s) and description of the issue(s) found.

General Return Advice

We strongly recommend where an issue is found with the product, that you seek our assistance before making any decision to disassemble and/or pack the product.


Spare Parts and Replacement

Where you wish to keep the product and prefer to receive replacement part(s) resulting from damage or manufacturing fault, please ask us for spare parts before considering returning the entire product.

If the damage or fault affects no more than 30% of the assembly parts, we will only replace the damaged or faulty parts, otherwise we will replace the entire product at our cost.

WARRANTY

Comfi Living offers a 12 month warranty to all products, unless stated otherwise.

To make a claim, you must describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, or refund.

In addition to a detailed description, you are required to provide photograph(s) of the damage in order to proceed with the warranty process.  Once the claim has been assessed and approved by us, you will be contacted to proceed with the return, refund or replacement process.  You must not attempt to return the item without our approval.

This warranty policy will not be covered if the product has been misused, mishandled, mistakenly assembled or if the product has deteriorated in quality due to general wear and tear.  You are responsible for following the instructions and advice given by the manufacturer(s).

Your order will be dispatched within 2-3 working day of receiving payment (Monday-Friday) and you  should expect to receive it one or two days after dispatch. In the very unlikely event that your item is lost or damaged during post,  then WE are responsible and will issue either a full refund or replacement.

Payments are accepted via PayPal, MasterCard, or Visa. Unfortunately we do not accept Electronic Transfer.

Message us for any questions. We will respond within 24 hours.