All of our used phones and devices are graded A, B, C  to indicate the overall condition of the item offered and to help you choose which option is best for you. Grade A - Excellent condition The front and rear housing, screen and keypad will be in overall excellent condition with no major marks, scratches or dents etc.   BACK CASE WILL BE BLCAK  *Should you have any questions regarding our grading or would like to request additional photos of a specific item please feel free to contact us* Return & Refund Policy WARRANTY - WILL COVER ANY SOFTWARE RELATED ISSUE UP-TO 12 MONTHS  AND BATTERY WILL COVER UP-TO 3 MONTHS  Thanks for shopping at Brick lane Express. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30  calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.