All items sold are new and inspected to be guaranteed free of defects in manufacturing. New, uninstalled items returned in their original, un-opened packaging will be accepted for refund less actual shipping costs, if returned within 30 days of receipt of item. Any opened or installed part will not be accepted for refund. Upon receipt of order, please inspect all items and immediately contact us should there be any application questions or issues so we may continue to maintain 100% customer satisfaction. Thank you for your business!!!