Return Policy
If for any reason you are not satisfied with your item that you purchased
from us, you can return it to us in its original condition/packing within 7
days of the date you received your item. The product must be returned in its
original condition/packing with undamaged packaging, with any seals and
shrink-wrap intact and unused for a refund excluding our delivery costs. You
will be liable for the delivery charge when returning the product. We reserve
the right to refuse returns or to charge you our fees and expenses if the
product is received otherwise than in accordance with these requirements. After
7 days, unwanted goods will only be accepted and will be subject to a 30%
restocking charge. We can only accept the return of opened items if they are
faulty. ALL ITEMS
ARE SECURITY MARKED
Postage and Packaging Guidelines
Customer will be liable for the delivery charge when returning the
product. We recommend that you return your item(s) using a traceable insured
service such as Royal Mail Recorded delivery. We also recommend that you return
the items using sufficient packaging such as a padded envelope or box. Failure
to do will result in a delay for processing your return. You will be liable for
all the delivery charges for return and replacement of the faulty product.
Please ensure you get insurance cover for the full value of the product as we
will not be liable for any loss or damage in transit.
All prices displayed with
products apply to England, Wales and parts of Scotland. The Highlands and
Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly -
postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE,
BT, IM and TR21-25 are all subject to a surcharge.
Please contact us for
shipping rates if you live in these zones.
If you are unable or unwilling to comply with any
of the conditions mentioned above we kindly request you NOT to make the
purchase.