TERMS, CONDITIONS & WARRANTY

ATTENTION: PLEASE READ ALL POLICIES BEFORE PURCHASING

If you purchase this item you acknowledge and accept all the below terms and conditions.

What's included?

• What you see in the picture is all that will be shipped to you.

• The actual color of an item may vary in person from what is shown in the pictures. This can depend upon the color settings of the device you are viewing it on and the lighting used during photographing.

• If additional items are specified in the listing description but are not shown in the pictures, they will also be shipped as stated.

• It's YOUR RESPONSIBILITY to make sure you are ordering the correct item.

• All items are from a SMOKE-FREE home.

Shipping - Continental United States Buyers

• Items will be shipped within 3 business days after receiving a verified payment (Excluding Weekends and Public Holidays).

• We ship anywhere within the continental United States via USPS, FedEx, or UPS.

• For items being offered with FREE shipping (the continental US only), the cheapest shipping option will be chosen.

• We only ship to eBay-confirmed addresses and will not forward any items to another address.

• Delivery time depends on destination and other factors.

• We do not offer a discount on combined shipping.

• If the buyer requests expedited shipping additional charges will be incurred to the buyer.

• We pack our items with care to ensure you receive them in the same condition as stated in this listing.

• If your item is damaged during shipping, contact us immediately with pictures showing the damaged item and also the packaging it was delivered showing any exterior damage that may be present.

Shipping - International Buyers

• International shipping is available via the eBay International Shipping Program.

• Any additional shipping fees are covered by the buyer.

• Any custom fees (duties and taxes etc.) charged by your country are the sole responsibility of the buyer.

Returns Due to Undocumented Defects

• In purchasing this item the buyer is aware of all flaws listed and is not entitled to a refund based on any of those flaws.

• While we try to test all items and document all defects, we are only human and may sometimes miss things. If the item has flaws not listed above or is incorrectly listed, it may be returned for a refund provided the issues are reported to us within 3 business days and the item is returned within 7 business days of receipt.

• PROOF of the defect MUST be provided BEFORE the return is initiated.

• If a return is being requested due to any undocumented defects, we will pay for the return shipping fee. 

• The return must be packaged as it was sent with all items received included.

• Upon receipt of the returned item, we will verify the defects expressed and make the final refund decision within 7 days of receiving the item back.

• Please note we record serial numbers of all applicable items to ensure we receive back the same item as was sent.

30-Day Returns

• We do accept returns within 30 days of the original purchase date.

• No returns will be accepted after the 30-day period.

• Any discretionary returns (items ordered by mistake, incorrect, no longer needed, change of heart, etc.) or returns that arrive back not in the condition sent will incur:

• a 20% restocking fee

• and the original shipping expense (even if the item was advertised as FREE shipping, we still do pay to have the item shipped out to you and the cost needs to be recovered.) 

• Returned merchandise MUST include all packaging, along with included contents and accessories, bonus items, documents, or paperwork.

• The buyer is responsible for the risk of loss and ALL shipping/handling costs incurred in shipping products back.

• We are not liable for lost or untraceable packages. When returning any items to us, please use a USPS postal delivery with confirmation or UPS/FEDEX with a tracking number.

Feedback

• If you feel you have received a less-than-excellent buying experience, please CONTACT US FIRST before you post negative feedback.

• We will do our best to work with you to resolve the matter.

• Your satisfaction is important to us.

Contact Us

• If you have any questions or comments, please feel free to contact us via the eBay message system at any time.

• Emails are answered between 10:00 am and 3:00 pm (CT) Monday through Friday.

• We will be happy to assist you.

We stand behind our product 100%! Buy with confidence!

Thank You!