All technical support or questions handled by TCM brand customer service.
All toner cartridges that have chip technology are designed by region. The chips on our cartridges are specifically for North America Region printers only (United States). The chips will not work in other regions outside of the United States.
Shipping cartridges outside of the United States will void the warranty.
TCM USA guarantee coverage does not include improper installation, storage, or misuse of the products. TCM USA will not be held responsible for resultant damages to systems, or components internal or external. Buyer consents full responsibility for use of said goods