The Flexi Design Retractable Cord Leads are compact and stylish leads that allow your dog the freedom to wander and explore while you remain in complete control of them. The leads can be released or retracted at the push of just one button allowing for simple and instant adjustment whenever you need it
Unlike traditional 'long line' leads, the Flexi lead retracts to prevent it from getting tangled or being dragged on the floor and the compact tidy design means there's no need to roll, fold, or bundle up the lead to pack it away. The lead features a super soft grip design ensuring your comfort even when on long walks and thick sturdy trigger hook for simple attachment to a collar
Small (suitable for dogs up to 12kg) – 17cm x 11cm / Handle – 8cm
Medium (suitable for dogs up to 20kg) – 19cm x 12cm / Handle 8.5cm
Delivery is FREE via Royal Mail 48hr Tracked
Delivery Time is usually 2-3 working days. We dispatch all orders paid for by 1.30pm the same day, any orders placed after this time may still be dispatched that day but its not guaranteed. (Please note Bank Holidays & Weekends are not classed as working days)
If you require your item sooner you can upgrade your delivery option at checkout (fees apply) or please contact us via ebay messaging if the order has already been placed
Royal Mail 24hr Tracked - 1-2 Working Days although this is usually next day
Royal Mail Special Delivery - Next Day by 4pm
RETURNS- We are happy to accept returns or exchange items if you need a different size or colour - as long as the following conditions are met
- You must inform us that you want to return the item no more than 30 days after receiving your item
- Ensure you send either the original packing slip or a note with all your details on so we can locate the order
- The item must be returned in its original packing, undamaged, bent or marked
- If returning a dog harness or a coat please ensure that they are clean and free from dog hair
We understand that customers may want to try items on their pets to ensure they fit, this is fine, but please do not remove tags until you are sure you are happy with your purchase
Items MUST be returned in perfect unused & re-saleable condition
If goods are found to be returned used, misused or damaged, we reserve the right to issue you a partial refund. If a parcel is returned to us undelivered because of failure to collect or rearrange delivery with the post office, a re-delivery charge to the customer will be required before we can resend the item
The buyer is responsible for ensuring that the item is returned to us. We do not accept responsibility for returned items lost in the post, so please ensure that your item is sent via a tracked service or make sure you get proof of posting to ensure that the item is returned safely. Postage is non-refundable, we don't pay for return postage if the item is being returned for an exchange or because you have decided you no longer wish to keep the item
DAMAGED, FAULTY OR ITEMS RECEIVED IN ERROR
For any items that may be damaged in the post, received in error or are faulty please contact us through the eBay messaging system or click "return this item" next to the item in your purchase history in My eBay, a Pre-Paid returns postage label will be provided via eBay. Please ensure you send the original invoice or a returns slip as this is required to process your exchange or refund
About Us
We are a family run business based in the midlands that has been selling pet supplies and accessories on eBay for over 10 years and have built up a reputation for great prices and excellent customer service
We have direct agreements with Ancol, Rosewood, Makauri and Hatchwell's which enables us to provide exceptional service with all of their products
Please feel free to ask any questions about any products and we will do our best to answer them in a professional and efficient manner
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