Delivery
We offer Royal Mail 48hr as out standard shipping service however this can be upgraded to Royal Mail 1st class or DHL/UK Mail tracked 24hr delivery (Mon-Fri) Our upgraded DHL/UK Mail tracked next day express delivery is for orders going to U.K Mainland addresses, Excluding highlands and Islands. Other locations may vary.
Returns
You may initiate a return up to 30 days from the date of delivery. Please contact us via the eBay messaging service to request a returns form. Any attempted returns that are not accompanied by an official returns form will be rejected. Items must be unopened and unused.
With regards to mixed paint products and aerosols , due to the fact these items are bespoke and mixed to order, we are not able to accept returns on these items unless explicity agreed by us 1st.
When can I expect to receive this item?
If you place your order before 10:00am then we will endeavour to despatch it the same day, orders placed after this will be despatched before the end of the next working day. Royal Mail usually deliver within two working days with DHL/UK Mail the next working day. Please however allow an additional few days for potential delays with couriers that are outside of our control, especially at busy times of the year such as Black Friday and Christmas.
What if I want to cancel my order?
You may cancel your order at any time up until the point of despatch. Please contact us via the eBay messaging service quoting your order number and the item/items you would like to cancel. Once an item has been despatched, the returns process must be followed.