Do you have Questions?
If you have any questions, please contact us prior to purchase.
Postage & Handling
Orders are normally shipped 24 - 48 hours from receipt of payment (excluding weekends and public holidays).
Items
are sent without postage insurance. If you would like postage insurance
(for loss or damage in transit) please let us know. If postage
insurance is not taken and items get damaged in transit, we will be
unable to replace the item.
Postage
is via Australia Post eParcel with tracking or courier. Please allow
approximately 2 to 10 working days for delivery (especially for regional
WA & NT).
Please
make sure your address is correct before placing order we will not be
responsible for incorrect addresses. Repo Guys is not responsible to
replace lost or stolen packages once the post office has shown a
delivery confirmation. Though these things do not happen often, if you
are a victim of mail theft make sure to immediately file a theft claim
with the Australia Postal Service and provide them with the tracking
confirmation we have provided. Packages are NOT insured, if you would
like to purchase insurance for your package. Please contact us. Once
again we are not responsible for package once it transfers to AUS Post,
it is then their responsibility to deliver and handle concerns for
shipping delays or lost packages. You will not be refunded for the
purchase from us if the AUS Post loses the package unless you purchase
the additional insurance. If your package is returned, you are
responsible to contact us with the correct address to be shipped back
to. Once postage is done, tracking is available for most of our items.
If you need to insure your ITEM, please get in touch with us as soon as
you have placed an order, as all our item gets shipped automatically
using eParcel system. Insurance cost is 2% to 5% of the total cost of
the order.
Product Photo & Description
Colour
of items may be different from the picture, depending on stock
availability. We will substitute a different colour, if the one pictured
is not in stock. If you want a specific colours, please contact us
prior to purchase.
*Specifications
are subject to change without notice. While every attempt has been made
by RepoGuys in the production of these specifications, possible errors
or omissions may still occur. RepoGuys neither assumes legal liability
or responsibility for the accuracy, completeness or usefulness of any
product specifications supplied.
Whilst
we do our best to keep the description as accurate as possible,
sometimes manufacturers change their product without advising us. Any
difference to the photo or description is unintentional.
14 Day Returns Policy
If
you change your mind we are glad to offer you a refund or an exchange
as long as the item has not been opened, used, or damaged & returned
within 14 days of receiving it.
We will deduct any postage costs which we incurred from the refund (including items that are free postage).
Unfortunately,
we can?t grant a refund if the returned item is not in re-saleable
condition. Please note that the customer will bear the incurred delivery
cost for returning the item to us. We won?t accept C.O.D. returned
package.
Payment
Bank Payment
Comm Bank
Acct name: Solar Green
BSB: 062141
Acct number: 10424393
Store Pickup
Orders may be collected direct from our store located at:
We are located at: Auburn NSW
Free Shipping Terms
Free
shipping does not extend to international orders and may not apply to
some regional or remote areas. In the case that free shipping does not
apply.
Free shipping of items larger than 5 kg within Australia
does not include all PO Boxes and does not include all areas of
Tasmania, Western Australia, Northern Territory and some rural areas of
Australia. If free shipping does not apply to you, we will contact you
after you place your order to offer you a competitive subsidized freight
charge.
For all shipping enquiries please contact us.