SHIPPING

We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.

Shipping methods: We offer a variety of shipping methods, including USPS First Class, USPS Priority, UPS, and FedEx. The specific shipping method will depend on the item and the destination.

Shipping costs: We cover the cost of shipping for eligible items. However, please note that we may add a handling fee to cover the cost of packaging materials.

Domestic shipping only: We only ship to addresses within the United States. We do not offer international shipping at this time.

No PO boxes: Please note that we do not ship to PO boxes. We require a physical address for all shipments.

Delivery time: We aim to ship all eligible items within 1-2 business days of receiving payment. Delivery times may vary depending on the item and the destination.

Tracking information: We provide tracking information for all orders, so you can keep track of your package every step of the way.

RETURNS

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free 30-day return policy. Here is what you need to know about our return policy:

Eligibility: To be eligible for a return, the item must be in the same condition as when it was received. The item must be unused, undamaged, and in its original packaging. Please note that some items may not be eligible for return, and this will be clearly stated in the listing.

Timeframe: You have 30 days from the date of delivery to initiate a return.

Free return: We offer free return shipping for eligible items. To receive a free return label, please contact us and we will provide you with a shipping label to use.

Use our label: To qualify for free return shipping, you must use the label that we provide. If you choose to use a different shipping method or carrier, you will be responsible for the cost of return shipping.

Refund: Once we receive the item and verify that it is eligible for return, we will issue a refund to your original payment method. Please allow up to 5 business days for the refund to be processed.

Communication: Please contact us before initiating a return so that we can provide you with a return label and any additional instructions. We are always happy to help resolve any issues that you may have with your purchase.

Exceptions: There are some items that cannot be returned. These include items that have been customized or personalized and items that have been used or damaged by the customer.

Buyer's responsibility: It is the buyer's responsibility to ensure that the item is returned in its original condition and packaging. If the item is not returned in the original condition, we reserve the right to refuse the return or charge a restocking fee.

CUSTOMER SATISFACTION

We take customer satisfaction seriously and strive to provide you with the best possible shopping experience. If you have any questions or concerns about our products/services, please do not hesitate to contact us. We are here to listen to your feedback and address any issues you may have. Your satisfaction is our top priority, and we appreciate your business.

Thank you for choosing us!