If by chance there is a problem with your item that on behalf of us, we will pay for shipping both ways or may be able to send a replacement. Same holds true if happened during shipping. Please contact us directly first to resolve the problem. No need to involve ebay unless we fail to resolve it for you.
If we fail and ebay must be involved, please check the reason as doesn't fit even if this is not the case. If any other reason is marked we have the right to appeal it to ebay.
The fastest and easiest way to get your refund is to contact us directly. Our phone number is on order confirmation page. Thank you.