Payment:
- We accept eBay payment only.
- All payments must be prepaid.
- We do not accept COD payment.
Shipment:
- We ship packages to worldwide(some countries are excluded).
- We arrange shipment by Registered Post air.
- We ship your package to eBay payment address. Buyers must be responsible for all shipping fee due to wrong shipping address.
Return:
- # Obtain a Return Merchandise Authorization (RMA) number: All
returns must have a RMA for processing. Please e-mail us to obtain
approval as well as the RMA. RMA are only valid for thirty (30) days
(postmarked by or carrier posted by the 30th day).
- # Include RMA on the outside of the package: It should be
clearly displayed on the return-shipping label of the package. Packages
without a RMA will not be accepted.
- # Shipped within thirty (30) days: Products must be returned
within thirty (30) days after the issuance of the RMA. Packages received
after the 30th day will not be accepted and will be returned to the
customer.
- # Repack in original packaging: Enclosed everything originally
received, including all manuals and related materials. Place the
packaged product in a protective outer box. We must receive all original
products in order to process your return or exchange. We are not
responsible for products that are damaged due to poor packaging, defaced
packaging, or lost shipments. Products which you purchased from us must
be returned 100% complete, including all components, original boxes and
packing materials, manuals, blank warranty cards, and other accessories
provided by the manufacturer.
- # It is the responsibility of the customer to pay for the
return freight, and to take reasonable care to protect against damages
in freight, if they want to return the product for any reason.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number.
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