This item is a BRAND NEW Trackpad

IMPORTANT INFO

IF YOU WANT NEXT DAY DELIVERY PLEASE SELECT THE

EXPRESS OPTION*

PLEASE MAKE SURE THE SCREEN YOU ORDER IS THE CORRECT RESOLUTION. YOU CAN FIND THIS IS IN DISPLAY SETTINGS ON YOUR LAPTOP. MATCH THIS TO THE RESOLUTION IN OUR ADVERT.

ALL OUR SCREENS CONFORM TO ISO 13406-2 NORM

PLEASE DON'T PUT NOTES IN PAYPAL AS WE WONT SEE THEM.



We have tried to answer the most commonly asked questions below, but if you have ANY questions either before your purchase or after please call +44(0)845 459 7165 or email sales@accupart.co.uk and we will be more than happy to help. Please read all the info as some important information is enclosed.


Q. When will my order ship?

A. All orders are shipped the same working day if ordered before 2PM.



Q. When will I receive my order? 

A. Mainland UK Deliveries (estimates)

Standard – Royal Mail Signed for Service - Free of Charge – 2-3 working days normally

Express – UPS (with step by step traceability) - £5.50 – Next working day normally (not available in NI) Friday orders delivered on Monday.


A.    International Deliveries (estimates)

Royal Mail International Signed for (worldwide)  – 3 - 7 working days normally. Please be aware that shipment outside EU may be delayed by customs.

Royal Mail timescales are estimates as its postal service. Royal mail will only give signed for service not step by step tracking.

Items that are lost in post we must wait for Royal Mail grace period before we can resend. We will replace lost items so buy in confidence. Lost item are very rare.






Q. I am from Europe, have a valid VAT number and need to purchase without VAT.

A. We do not offer this service on Ebay. Please email us on sales@accupart.co.uk and we will be glad to help. 



Q. What is the difference between ordering a screen from LCD Kings and ordering directly from the manufacturer?

A. There is no difference in quality, except the price you pay with LCD Kings is lower!



Q. Can I collect the item?

A. Yes, you can collect the item directly from our warehouse located in Trafford Park, Manchester.



Q. I am a trader do you offer trade prices?

A. Yes we can offer trade prices for qty purchases. Please email us.



Q. How can I pay?

A. We accept PayPal, debit and credit cards. Please call +44 (0)845 459 7165 or email sales@accupart.co.uk to pay with card. We can send you a payment link if you prefer to pay online.



Q. Do I receive a VAT invoice with my purchase?

A. We supply a full VAT invoice with every purchase. This will be emailed to you when the item has been dispatched along with the tracking number. 



Q. What will happen if I miss my delivery?

A. Our courier should leave a card with the telephone number of the local depot, so that you can contact them. Sometimes cards are not left by couriers. You can check if a delivery attempt has been made with the tracking details we supply by email.



Q. Do you provide a warranty?

A. We offer 90 days warranty on all purchases. You can upgrade your warranty at time of purchase to 12 months from as little as £4.99 Please email sales@accupart.co.uk for a quote to do this. 



Q. Where do you deliver to?

A. We deliver to most locations worldwide. 



Q. What happens if the goods are damaged in transit?

A. All of our products are dispatched in brand new, purpose made packaging and damages are extremely rare. However we will replace any damaged products if the damaged item is reported to us on delivery (within 24 hrs of receipt). We cannot except any claims outside of this time frame sorry. PLEASE CHECK YOUR GOODS ON DELIVERY!!!!


Q. I have ordered the part but no longer need it.

A. You can return the part within 30 days of receipt for refund.

Q. Which post codes is next day not available to?

A. Next day delivery is not available to the following post codes/areas:-

AB30-35-41-42-52-54, AB36-38-55-56, FK17-21, HS1-8, IV-, KW0-14, PH15-32-34-48, G83, GY9, HS9, KA28-20-99-33-49-99, Isle Of Man, KA27, Orkney, KW15-99, ZE-, TR21-25 

This web site is owned and operated by Accupart Ltd.

Registered in England company number: 6833623.

We are completely dedicated to providing the highest level of customer satisfaction. If you have any suggestions, comments or if you need to contact us, please use the following details.

Accupart Ltd
25A Longwood Park
Longwood Road
Trafford Park
Manchester
M17 1PZ
Phone:+44(0)845 459 7165 
Fax: (0)161 241 4861
Email: website@accupart.co.uk
Web: www.accupart.co.uk

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

We deliver your order right away. We will normally send your order to you the same business day if ordered before 3.30pm.

You must inform us within 24hrs if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your delivery note number in all correspondence. If your package has any sign of damage please sign for as damaged.

You agree that the proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

We may send 100% compatible parts.

Guarantee

We guarantee your satisfaction. All of our products come with a 90 day warranty.

Screens must have more than 3 pixels before being classed as faulty.

Privacy Policy

Accupart Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

All unwanted items must be returned within 30 days and you are responsible for returning the item.

All products returned must have a valid RMA number and a detailed description of the fault.

Please contact us on rma@accupart.co.uk for a RMA number. Please Note:

The RMA Number must be clearly marked on the outside of the box.
Any courier damaged product must be notified within 24 hours.
All warranty is return to base and Accupart are not liable for any damages incurred whilst returning parts.