WARRANTY POLICY

All parts purchase from Bates Corporation (Used, New or Rebuilt), are guaranteed to be free from defects for one-year from the original date of purchase. Defective parts will be replaced, if available, or issued a full refund. In making this sale and the purchase, buyer & seller agree that neither the seller nor the manufacturer will be liable for any loss, damage, or injury direct or indirect arising from the use of or the inability to use the product purchased including indirect, incidental, special or consequential damages including, but not limited to loss of use, revenue or profit. Before using, the buyer or other users shall determine the suitability or the product for its intended use and the buyer or user shall assume all responsibility and risks in connection therewith.  This warranty is valid for parts used under normal conditions and for their original intended purpose only. Parts with modifications or parts used in extreme conditions, such as tractor pulling or construction use, are not valid for warranty replacement or refund. The 1-year warranty will be voided if any repair, disassembly or alterations of this product are completed without Bates Corporation approval. Customer will be responsible for the cost of the replacment part upon which will be it credited when part has been returned and inspected by Bates Corporation personnel. 

Limitation of Remedies --  Bates Corporation will not be responsible for: (1) damages to other parts or machinery; (2) labor or repair cost; or (3) any other claims.  Remedies are limited to the price of the part sold by Bates Corporation. 

RETURN & CORE EXCHANGE POLICY

Warranty returns --  All warranty / incorrect parts returns must be authorized by Bates Corporation and must be accompanied by a copy of the original invoice to receive any credit.  Credit for customer shipping costs will be issued only for actual warranty claims.   No warranty returns after 12 months.

Other returns --  All returns must be authorized by Bates Corporation and must be accompanied by a copy of the original invoice to receive any credit.  All returns are to be shipped to Bates Corporation prepaid by the customer.  All returns may be subjected to a restocking fee of 15%. No returns after 365 days.