Overview
- We strive to ensure that your purchases are delivered promptly and efficiently. Our delivery policy outlines our shipping methods, timelines, and conditions to provide a clear understanding of our shipping process.
Shipping Schedule
Same Day Shipment:
- Orders placed before 4:00 PM UK time, Monday to Friday, will be shipped the same day.
- Orders placed before 10:00 AM UK time on Saturday will be shipped the same day.
- Orders placed after the cut-off times or on Sundays and public holidays will be shipped the next business day.
Shipping Methods
Standard Shipping:
- We use Royal Mail 48 shipping service as our standard delivery method for UK orders.
Tracked Shipping:
- We offer Royal Mail 24 Tracked shipping service for UK orders.
Delivery times and prices will be displayed at checkout.
Next Day Delivery Shipping:
- We offer Royal Mail Special Delivery shipping service for UK orders.
Guaranteed delivery the next day by 1 pm. Delivery times and prices will be displayed at checkout.
Delivery Timeframes
Standard Delivery:
- Delivery typically takes 2-3 business days within the UK.
Tracked Shipping:
- Delivery typically takes 1-2 business days within the UK.
Next Day Delivery Shipping:
- Delivery takes 1 business day within the UK.
Shipping Costs
Free Shipping:
- Free standard shipping (Royal Mail 48) is available on all our items.
Tracked and Next Day Delivery Shipping:
- Shipping costs are calculated based on the package's weight, dimensions, and destination. This will be displayed at checkout.
Tracking and Confirmation
Order Confirmation:
- You will receive an email confirmation once your order has been shipped, including tracking information.
Tracking Your Order:
- You can track your order through the carrier’s website using the tracking number provided.
International Shipping
Availability:
- We ship to select international destinations. Please check the product listing for international shipping availability.
Customs and Duties:
- International buyers are responsible for any customs duties, taxes, or import fees that may apply.
Delivery Issues
Delayed Delivery:
- If your delivery is delayed, please contact us through eBay messaging for assistance. We will work with the carrier to resolve the issue.
Lost or Damaged Packages:
- If your package is lost or damaged, please contact us immediately. We will initiate an investigation with the carrier and arrange a replacement or refund, as appropriate.
Contact Us
- Please get in touch with us through eBay messaging for any questions or concerns regarding your delivery. We are here to assist you and ensure a positive shopping experience.