General Information - Please read
Please note that the decoration (flowers, candles,
etc ) in some photos is not not part of the listing.
We clean all brasses with an ultrasonic
cleaner and polish them slightly with Brasso to ensure they show their real
beauty and gorgeous golden tone but we try to leave some minor patina on to
keep the vintage look as well.
Items are in vintage condition overall. Pictures are the most important part of
the description in all our listings. Any and all condition issues with all our
items can be seen in the pictures provided.
Most items we sell are antique or vintage and are mostly used so unless
listing states "mint" it is not mint. We always do our best to
be as accurate and honest as possible - please pay close attention to the
photograph's as the item you see is always the item you will receive.
We have loads more vintage items in our eBay shop, including brass, marble and other bits and collectables so please
feel free to have a look. We are always happy to combine postage and therefore
give some discount where possible.
Shipping:
We will
post your item as a 2nd Class Parcel via Royal Mail and We are always happy to combine postage if more than one item purchased.
Proof of shipment is always available on request with every purchase. We will ship your order within 1-2
business days (Monday-Friday) from United Kingdom after clearance of payment
according to the paid date. Once, we send out the parcel, It takes
about 3-5 business days to deliver your parcel within UK mainland. Delivery
to outside of the UK may vary.
We only ship to confirmed order addresses. Your
order address MUST MATCH your Shipping address.
International
shipping:
Please note, we use Global
Shipping Programme via EBAY therefore shipping charges, taxes and/or duties are
paid to eBay and not to us as the seller.
Return/Refund:
We accept eBay's return
policy of 30 days. However please note that shipping and handing charges are
non-refundable. Return delivery costs are the responsibility of the buyer.
If your parcel is found
to be badly damaged, please take a photo , reject it and contact us for
resolution.
Feedback:About us
We strive for 100%
customer satisfaction. Communication is important. Please message us for any
problems and solutions. We promise to reply you within 24 business
hours.(except for weekend). Please kindly message us if there is any problem
before leaving negative feedback, thank you for your kindness in advanceļ¼