General Information - Please read

Please note that the decoration (flowers, candles, etc ) in some photos is not not part of the listing.
We  clean all brasses with an ultrasonic cleaner and polish them slightly with Brasso to ensure they show their real beauty and gorgeous golden tone but we try to leave some minor patina on to keep the vintage look as well.
Items are in vintage condition overall. Pictures are the most important part of the description in all our listings. Any and all condition issues with all our items can be seen in the pictures provided.  Most items we sell are antique or vintage and are mostly used so unless listing states "mint" it is not mint. We always do our best to be as accurate and honest as possible - please pay close attention to the photograph's as the item you see is always the item you will receive.
We  have loads more vintage items in our eBay shop, including brass, marble and other bits and collectables so please feel free to have a look. We are always happy to combine postage and therefore give some discount where possible.

 

Shipping:

We will post your item as a 2nd Class Parcel via Royal Mail and We are always happy to combine postage if more than one item purchased. Proof of shipment is always available on request with every purchase. We will ship your order within 1-2 business days (Monday-Friday) from United Kingdom after clearance of payment according to the paid date. Once, we send out the parcel,  It takes about  3-5 business days to deliver your parcel within UK mainland. Delivery to outside of the UK may vary.

We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

 

International shipping:

Please note,  we use Global Shipping Programme via EBAY therefore shipping charges, taxes and/or duties are paid to eBay and not to us as the seller.

 

Return/Refund:

We accept eBay's return policy of 30 days. However please note that shipping and handing charges are non-refundable. Return delivery costs are the responsibility of the buyer.

If your parcel is found to be badly damaged, please take a photo , reject it and contact us for resolution.

 

Feedback:About us

We strive for 100% customer satisfaction. Communication is important. Please message us for any problems and solutions. We promise to reply you within 24 business hours.(except for weekend). Please kindly message us if there is any problem before leaving negative feedback, thank you for your kindness in advance！