Guarantee
• Our OEM and Compatible products are covered by 90-Days warranty. We will send you a replacement or money back in the following cases:
• The product you bought was defective or damaged.
• Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).
•A shipping error occurred on our side.
• We try to make the return process as easy as possible. For complete information please see our Returns Policy."
Return Policy
• In case you received a defective item, the customer has up to 7 days
• In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
• Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
• Any discrepancies between items received and ordered must be claimed within 7 days after delivery. Please contact our customer service bye Bay Message with pictures of the received items and shipping label. After message confirmed, we will proceed your order and provide you proper solution accordingly.
• The product’s seal must be verified by the customer service team.
• In no event shall KDS be liable for any incidental or consequential damages, including but not limited to loss of business, profits, or equipment. KDS is not responsible for any damage due to misuse, abuse, or neglect. We are only responsible for products that are damaged during delivery or product that come with a manufacturing defect. Modifying a product without KDS authorization will void the warranty.
Shipping
• We ship worldwide.
• Items are usually shipped out within 5 Days during the business days after payment has been received.
• Sellers are not responsible for service transit time. Transit time is provided by the carrier.
• International buyers are responsible for duties and customs fees."
•Standard Shipping Time Around 15-25 Business Day
• The Shipping time for Russia will be 25-30 days or longer due to strict local customs inspection.
• The Shipping time for Brazil will be 25-100days or longer due to strict local customs inspection.
• If you choose DHL, Fedex, EMS, UPS the shipping will be faster, usually 7-15 working days. Orders will be processed within 48 hours. You will be informed on-line once it is shipped and tracking information will usually be updated within 72 hour.
Feedback
• We appreciate your feedback and our system will automatically leave feedback for you after bid ends.
• Please contact us through eBay message center if you have any problems, we will always try our best for 100% customer satisfaction.