Plan Overview

• Data: 20GB high-speed Data; Unlimited data at 256 Kbps

• Speed: 4G Lte

• Calls & Texts: No Calls and Texts, Data only eSIM

• Phone Number: No

• Coverage: China

• Compatibility: Unlocked eSIM compatible devices

• Hotspot/Tethering: Yes

• Network: China Union network

• Recharges: No

• ID Requirement: None

• Validity: 7/10/15/30 Days

• Delivery: Via email (please allow up to 24 hours)

• When to install: Anytime before your intended travel date

• Activation: Scan QR code from email

• Data for the new day is refreshed every day at 00:00:00 UTC+9

What else is included

• Calls to and from Australia not included. We recommend you using Apps like WhatsApp

• 7/10/15/30 days service options from activation date

• For more data plan options, please contact our customer service

How to Activate this eSIM Card

1. We send all eSIM cards inactive with activation instructions.

2. Once you have placed your order, you will receive a message with activation instructions (please allow up to 24 hours).

3. Scan the QR code provided in the instructions to submit your arrival date.

4. After you have landed please connect to a reliable WiFi network.

5. Scan the eSIM QR code to install your eSIM profile (is single use only) and connect to IIJmio network.

6. Please note steps may vary for different devices.

When you have finished installing the eSIM, if you find that it is not working, please DO NOT DELETE the eSIM file. Please patiently wait for for the network to activate the new eSIM. This may take up to half an hour.

Please note

1. Check your mobile phone is eSIM compatible by dialling *#06# to check your IMEI number.
2. This eSIM card works in iPads, Tablets, or any other data-only devices.
3. Please ensure you submit the activation request at least 3 days prior to your arrival date (in local time), to give us enough time to complete the activation request prior to your arrival.
4. Any changes to the activation date, will need requested at least 3 days prior to your original arrival date, so we can change the commencement date of your service.
5. Before installing your eSIM, please make sure your Wi-Fi network is stable. It may take up to half an hour for the network to activate it.
6. DO NOT DELETE your eSIM profile under any circumstances after installation. The eSIM profile provided is for a single installation only. Once deleted, we are unable to reinstate, resend or regenerate your eSIM profile. If you encounter any issues during the eSIM installation or face any difficulties using the eSIM after installation, please contact us immediately. No refund will be provided if the eSIM profile is deleted after installation.
7. Should you require an activation on the same day, we're committed to expediting the process. However, please note that eSIM activation is subject to a window of up to 24 hours. Activation might occur at any point during this timeframe. If you submit a same-day eSIM activation request after 17.00pm AEST time, it will automatically be processed on the following business day after 9.00am AEST time

Contact Us

1. _{Please feel free to contact us at any time through the eBay ‘My Messages’ feature.}

2. _{We are unable to respond to any other forms of messages, this includes notes added during check out or comments added in your PayPal payments. Please use the ‘My Messages’ feature to contact us with any queries regarding your order.}

3. _{We do our best to respond as quickly as possible, however; please allow 48 hours for a response. Please feel free to contact us at any time through the eBay ‘My Messages’ feature.}

Feedback

1. _{We appreciate your Positive 5-star feedback, please note that all of our Positive feedback is automatically left as soon as it is received to indicate to us that the transaction has been successful.}
2. _{If for any reason there is a problem with your purchase, please contact us to allow us the opportunity to address the matter as promptly as possible and earn your Positive and 5-star feedback.We appreciate your Positive 5-star feedback, please note that all of our Positive feedback is automatically left as soon as it is received to indicate to us that the transaction has been successful.}

Delivery

1. eSIM orders will be sent out within 24 hours of order placement. Please follow instructions provided for eSIM activation.

Returns

1. We are happy to accept returns within one day of order received. No questions asked.
2. The buyer is responsible to return the item to us for inspection or provide evidence of their claim.
3. We reserve the right to either issue a replacement or refund the purchaser.
4. Please note that we do NOT provide a return service for situations which includes but are not limited to: incorrect size selection and misuse.
5. No return or refunds if the eSIM card has already been activated.