FAQ
Q: How do I combine shipping on multiple purchases?
A: For international or orders across multiple listings, put the items you want in your cart using a browser like google chrome and click the "request a total" button. If that doesn't work for you or you want it in a single listing just let me know.
Q: Can you give a discount on bulk orders?
A: Yes! Depending on the size of the order and the final order total, I'm happy to work with you on pricing.
Q: When do you ship out my order?
A: Within 24 hours of payment. Monday-Friday for most items. If it's something small that can fit in my mailbox for pickup then I can ship it on Saturday. The post office is closed and doesn't pick up mail on Sunday and most major holidays, such as Christmas, New Years, or Halloween. If you purchase something during a holiday or on a Sunday then it will be shipped on the following business day when the post office is open.
Q: Can you ship cards using eBay Standard Envelope?
A: I only use a padded envelope to ensure your order will arrive to you safely. I secure cards with cardboard to make sure they aren't damaged during shipping, and that cardboard will cause standard envelopes to get caught up in the sorter at USPS.
Q: What's your return policy?
A: Returns are not usually accepted UNLESS I made a mistake. If you didn't read the full listing, or are having buyer's remorse, then I can't accept a return.
Q: USPS says my order arrived, but I can't find it in my mailbox or on my property.
A: If they say your order arrived then it was scanned into their system as delivered. Double check all of the places the USPS delivery person may have placed it. (Such as on a porch or with a neighbor if you live in an apartment building.) Check with anyone that lives with you to make sure they didn't pick it up for you. If you still can't find it then go to your local USPS building and ask them to verify where and when it was delivered. You can also file a missing package claim with them and with eBay, and they should cover it if it was lost in transit or if someone stole it.
Q: Are these cards/games/discs/plush/toys/parts authentic or fake?
A: EVERYTHING I sell is authentic. I WILL NEVER sell you something that is fake. Everything was originally purchased at a local Walmart/Target/GameStop years ago.
Q: Did you sanitize my item before shipping to be safe?
A: Yes. Every item is cleaned and sanitized before shipping.
Q: I lost the bid on this item on auction. Can you cancel the winner and sell it to me if I offered you more money?
A: I'm sorry but no. That would be rude to the winner of the auction and I'm sure eBay won't approve.
Q: When is the best time to send you a message about an item?
A: Anytime is fine! I live in NC, so if it's after 10pm EST I probably won't respond until between 7:30-8:30AM EST the next morning. If you have any questions about any item I have listed please send me a message and I'll answer as quickly as I can.
Q: Can you do local pickup?
A: Yes, but only on large items when the shipping cost is too much, and only if you live in my area. If it’s something small that can be put in a regular box or envelope and the shipping cost is less than 15.00 please choose the shipping option.