“International Buyers” – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.”
“These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.”
We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.”
Return Policy: Returns are accepted in a few instances when the item was not as described
There is a 20% restocking fee on accepted returns made for wrong size, wrong one, or mistake purchases not ending in a Sale of another item. We are not responsible for color variations between the photo representation and the actual product. We strive to give the best photos we can to represent the product purchased. We also do not accept returns on “wrong size” (unless it is a product defect) different brands sized differently; to help with this issue we have provided the consumer with the proper size chart for the brand represented in the add. If we have not provided a size chart for any particular add contact us and we will provide you with one. We strive to give the consumer the best purchase experience possible. Please, if you have an issue, contact us before starting a return. If possible we would rather do an exchange than a return.
Items With Listing Errors or Defects:
If for any reason you feel unsatisfied with your order when you receive it, please contact us immediately so we can do our best to correct it. We would appreciate that all return claims be made within 7 days of receiving the order. Please contact us and we will arrange shipping and refund your payment. Please do not leave negative feedback before giving us a chance to resolve the issue.
Feel free to email us with any questions you may have. We are out of the office after 5pm (MST) Monday-Friday but will be happy to answer any questions that come in after that time first thing the next morning and we will answer questions from the weekend first thing Monday morning. THANKS!
Warranty Information: Most of our items are purchased off of blem pallets. For this reason, a lot of our items are brand-new, with no issues, but the manufacturer warranty is no longer in effect. It will be stated in the listing that the item does have a warranty if there is one. If it does not state that there is a warranty, then there is not one in effect.