Item will be shipped out within 2-5 business day after payment receipt.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
Please check with your country customs office to determine what these additional costs will be prior to bidding/buying,thank you.
Warranty and return policy: If a defective received (seldom happen,we check before ship), please contact us within 7 days of delivery of the product to notify us of any defects,
we will refund you or ship a replacement to you according to our inventory(Not included the postage).
Buyer is responsible for return shipping cost if there isn't any problem with the product. No matter the item is free shipping or not, we pay money for the shipping.
You will need to cover the actual shipping cost provided by us.
All return items must be returned in good condition and with its original packaging within 60 days after delivery.
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
Customer Satisfactory
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4.My goal is to make sure you are a happy customer and pleasant shopping with us.
Contact us:
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box
Our working time:
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00
New York: 21:30 – 6:00 from Sunday 21:30 to Saturday 6:00
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
