Delivery & Returns Policy

Delivery Process:

Upon placing your order, you will receive a confirmation email within 24 hours. For all UK orders, we dispatch from our UK warehouse on the same day (Monday-Friday) if payment is made before 3 pm. Our chosen courier is Royal Mail 1st Class post, ensuring reliable and swift delivery.

You can anticipate receiving your order within 1-2 working days. It's essential to note that we exclusively ship to PayPal-confirmed addresses.

No Fuss Returns Policy:

Unwanted or Unsuitable Products:

In the event that you wish to return a product due to it being unwanted or unsuitable, kindly inform us within 14 days of receiving it. We accept returns for all our products. Please ensure that all returned items are in their original, unspoiled packaging and maintain a saleable condition.

Should the product not be received by us in its original condition, regrettably, we won't be able to issue a refund, and any return shipping costs will be the responsibility of the buyer.

Take extra care when returning fragile items; we can only issue refunds if they are returned unbroken and in a saleable condition.

Your rights to return goods are safeguarded under the EU Distance Selling Directive, accessible at [link].

Damaged Products:

For faulty items, please contact us via our eBay email address, providing as much information as possible. We will promptly respond to gather any additional details, including photos of the product and packaging.

Do not proceed with the return until we provide instructions, as this ensures we can efficiently handle your request.

Contacting Us:

Prioritize contacting us before leaving any negative or neutral feedback. If issues arise, please reach out through eBay, and we commit to resolving all problems to your satisfaction.

For a swift and helpful solution, contact us via eBay. Our dedicated customer service team responds to all emails within 24 hours.

We are here and eager to assist you!