The Mobile Phone Hut have been serving the eBay community with mobile phones since 2010



Our proven track record and high quality customer service has been recognised with eBay, who have awarded us top rated status. We feel our feedback from our customers reflect us as a business, please take a look at our feedback from thousands of happy returning customers.


We currently only run the business on eBay and do not sell on any other platforms. We have our own website however we do not facilitate purchases through this. eBay is safe and protects both the buyers and sellers in transactions.



This listing is for


Model: Samsung Galaxy S23 FE 5G - (Dual Sim)


(This is NOT the S23, S23 Plus or S23 Ultra this is the S23 FE)


GB: 256GB


Ram: 8GB


Colour: Mint Green


Warranty: Samsung Warranty until 7/2/26


Lock status: Factory Unlocked (U.K model)


Please be aware of companies importing new Samsung stock (non U.K stock) then converting the phones to U.K software and re sealing the phones box, this is called 'converted stock' which is cheaper and not original U.K sealed stock. 


Model number: SM-S711B/DS


Sim card size: Nano Sim


Condition: Brand New and Factory Sealed (we do NOT sell refurbished)


VAT rate: Marginal VAT

Contents: Due to Samsung becoming more eco friendly they only supply the new USB-C cable, Sim tray ejector and paperwork with all their new phones


Even though this phone has 5G capabilities you are still able to use this with your 3G/4G sim card either if you don't have 5G in your area or if you don't have a 5G plan


Samsung have a region lock on all their new sealed phones so the phones can only be used in the region they are designed for. This stops cheaper imports being used in the wrong region. This will work in the U.K as its a U.K model. In order for the phone to be used in any other country you will need to make a 5 min call in the U.K.






At The Mobile Phone Hut we feel that buying a mobile phone on eBay can be a very daunting experience, especially due to the high monetary value of the product.


Here are a few reasons why we think you should buy your next new phone with us


  • We are a genuine U.K business that was established in 2009.
  • We have a track record of excellence through our feedback page with many repeat customers.
  • All of our stock is purchased through our trusted suppliers who we have been working with for many years and through our purchasing website.
  • All our phones are 100% Factory unlocked, so all ready to go with any SIM card (your existing contract sim, sim only sim or your pay as you go sim
  • All our phones come with either a manufacturer warranty or a 90 day seller warranty (which is individually displayed in each listing)
  • We are a genuine small business, who you can speak to on the phone with any questions you may have. We aim to respond to all queries and messages on the same working day and are happy to take any questions via phone as well as messaging. This way you know you are speaking to an actual person, in the UK.
  • All phones come with genuine official Apple accessories (each listing will explain what accessories come with the phone) we advise customers to only use genuine Apple accessories with their phones.


VAT REGISTERED BUSINESS CUSTOMER NOTICE

WE ARE A VAT REGISTERED BUSINESS AND CURRENTLY SELL UNDER THE STANDARD VAT SCHEME AND THE MARGIN SCHEME. UNDER THE MARGIN SCHEME VAT IS INCLUDED IN THE OVERALL SELLING PRICE AND CANNOT BE SHOWN SEPARATELY IN THE INVOICE; THEREFORE THERE WILL BE NO INPUT VAT TO CLAIM BACK. THE ADVERTISED PRICE YOU SEE WILL BE THE TOTAL YOU WILL PAY.

HOWEVER IF THE LISTING STATES STANDARD 20% VAT AND YOU ARE VAT REGISTERED YOU WILL BE ABLE TO CLAIM THE 20% VAT BACK FROM THE PRICE YOU SEE.

IF YOU ARE NOT A VAT REGISTERED BUSINESS THEN THIS WILL NOT EFFECT YOU

IF YOU ARE PURCHASING FROM THE EU, THE SUPPLY OF THE PHONE WILL BE ZERO RATED AND THEREFORE NO VAT AVAILABLE TO BE RECLAIMED 



Payments


We accept payments in line with eBay guidelines, through the eBay checkout system (we are unable to change the posting address after purchase so, if you would like it to go to a different name and address please change this during the checkout process)


  • Credit/Debit card
  • PayPal


If you are looking to collect the item it will need to be arranged with us prior to making your purchase. Please note, if you are collecting we only accept the following payment methods


  • Bank Transfer
  • Cash on collection (Notes will be checked)


We do NOT take credit/debit card transactions direct from our location.



Postage


We offer a free postage option which can take up to 2 working days. If you need the phone quicker, we offer a next working day delivery option. This service is £9.80 via Royal mail special delivery, which is a fully tracked and signed service (This is the cost of the service from Royal Mail, we do not profit from postage fees). You will be able to select the postage option you require via the eBay checkout process.



Our same day dispatch cut off is as follows;


Monday - 1pm

Tuesday - 2pm

Wednesday - 2pm

Thursday - 2pm

Friday - 1pm

Saturday - No postage

Sunday - No postage


Any orders after the postage cut off on the day of purchase will then be posted the next working day.



As we are VAT registered we are able to provide invoices for you for your third party insurance policy. Third party insurance companies will only insure the phone if it has been purchased from a company like The Mobile Phone Hut who meet the criteria for this. If you want this document please feel free to ask, and we can supply the document with your order. We can also email over a copy at a later date on request.



Many Thanks


The Mobile Phone Hut Team







The Mobile Phone Hut administration
(16374 - 16378)