Dear Buyer,
Welcome to QUALITY OEM INC, a
fast-growing family-owned business located in South Florida.
We are glad to offer you a wide
range of used parts for AUDI, BMW, MERCEDES, JAGUAR, LAND ROVER, PORSCHE
In most cases used electronic parts
need to be adapted by an official vehicle dealer or certified mechanical shop,
i.e. reprogramming or removing of anti-theft protection from your vehicle is
required. So, if you just plug an item in, in most cases it will not work or
will work incorrectly.
We will ship all orders within 1
business day of receiving payment. Though, whenever possible, we will do our
best to dispatch your order the same day.
Usually we ship all orders via
priority mail. If you need to receive an item faster, please send us a message
before buying it and we will discuss available shipping options.
All international orders are
shipped via DHL ecommerce. Usual delivery time is 14-25 days.
International buyers will often
have to pay import charges. Customs processing may cause delays that we cannot
control.
30-day warranty, excluding items
for parts or not working.
We do not pay labor for any reason.
Only the cost of the product is refunded
We accept returns only from US
buyers. FREE RETURN SHIPPING for any reason, EXCLUDING parts or not working
items.
If the item is not what you
expected or you think that it might not work, please choose "DOESN'T
FIT" as a return reason. In such a case you will automatically receive
return label and full refund of the item price.
If you choose "DOESN'T WORK OR
DEFECTIVE" as a return reason, we will be able to accept return only with
an official dealer (or certified mechanical shop) paperwork provided.
Our reputation
is very important for us. If you are not happy with your order, please contact
us and we will work with you to resolve the issue.