DirectProductDeals use Royal Mail as their primary courier for most purchases. All orders purchased before 11:30am (GMT) are dispatched the same working day. Delivery usually takes between 1-2 working days at most. Some purchases will require a signature upon receipt of your good(s).

Any good(s) or service(s) purchased from DirectProductDeals may be returned for a full refund within 60 days of your original purchase. On the premise that you are returning an item due to damage or fault must be unused and returned in its original manufacturer packaging.

If your item is lost or misplaced in transit then please contact DirectProductDeals, we will strive to resolve the problem to your satisfaction.

Products sold by Direct Product Deals may contain nicotine, a chemical known to cause birth defects or other reproductive harm. Direct Product Deals products are intended for use by smokers 18 years of age or. You must be of legal smoking age in your country to purchase and/or use our products. Products sold by Direct Product Deals are not intended for use by children, women who are pregnant or breast feeding, or by those who are at risk of heart disease, high blood pressure, diabetes, or are taking medication for depression or asthma. Do not use these products if you are sensitive or allergic to nicotine or the additive propylene glycol. This product is sold for recreational use only. Products sold by Direct Product Deals are not intended to diagnose, treat or prevent any condition, disorder, disease or other conditions are not a smoking cessation method and have not tested as such. Nicotine is extremely addictive and habit forming. Keep out of reach of children and pets.

  Age Restrictions

When purchasing any product from DirectProductDeals, you are electronically agreeing to the following terms outlined in section (i). DirectProductDeals will not be held liable for any damages or health implications incurred from misuse of the product.

DirectProductDeals make no claims that e-cigarettes will help you quit smoking cigarettes nor that there are any greater health benefits to switching to e-cigarettes from traditional tobacco-based products.  It is the sole responsibility of the product user to make their own informed decision about the use of e-cigarettes. For those with a nicotine dependency, we highly recommend that you consult with your medical practitioner. 

All e-cigarettes, liquids (“e-juices”), and batteries should be kept out of reach of children. All nicotine-based products are only to be legally used by person(s) aged over 18 years. Nicotine is a highly addictive substance and in its pure form is a known poison which can cause serious harm, if in the event nicotine is ingested orally then immediately consult with a medical practitioner,

When purchasing any e-cigarette mods, devices or kits which use batteries you are agreeing that you understand and agree with the following advise outlined below. Direct Product Deals cannot be held liable for any damages incurred from improper use of the aforementioned products. 

High drain lithium batteries (“18650 cells”) are used to power e-cigarette mods, these types of batteries output exceptionally high currents and can deplete themselves rapidly. With some cells this may result in overheating or rupturing of the cell battery which may result in an explosion, always discard a damaged battery immediately. Please refer to your product manual or product manufacturer on the correct type of battery to use with your e-cigarette device.

• Batteries should never be left unattended when charging, particularly overnight or whilst sleeping.
• Never leave batteries direct sunlight or over open lit fires or area where heat radiation is high.
• Always check the polarity of your batteries when either charging or inserting the batteries in to your e-cigarette device.
• Always use a regulated battery charger which supports your battery type; be sure to check the battery voltage and battery type. Consult with your product handbook if unsure or the manufacturer of the product. 
• Only use certified batteries from reputable battery manufacturers with proof of authenticity. NEVER use untrusted batteries from unknown manufacturers. 
• Discard batteries if it fails to retain its charge or if the battery wrapping looks damaged.
• Always dispose of used batteries safely and in accordance with your local district’s recycling policy.