Once payment is received, seller ships within 1 business day. We exercise the greatest care in packaging. Insurance is included in the shipping fee for item totals over $50. On items under $50, buyers may opt to purchase Auctiva insurance by adding $1.75 to the invoice or requesting an invoice for such. 

If there is an error in our description or a problem with our item, we will issue a full refund of the purchase price if contacted within 3 days after receipt of item. However, please note that we cannot refund shipping charges. We are happy to answer any questions and always appreciate your business!