About Us

Retro Garment has been in the retail and wholesale trade of consumer electronics and consumer goods, such as fashion accessories, and T-shirts items since 2016. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 6 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New Jersey based fulfillment center capable of delivering products to every corner of United States.

Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone.

Shipping Information

Domestic Shipping

Economy Shipping is free for all orders within continental United States. Please make sure that your shipping address is correct when placing the order. Higher-end orders will require a signature, so please specify an address or work address that you can be available to receive the package and sign for it; furthermore, if a PO Box is used as the shipping address, we reserve the right to ask for a physical address.

We will refund and not reship items that are unsigned for, missed delivery, or are returned to us because of an insufficient address. 

We do offer combined shipping discounts on purchases of 2 or more auction items. Please send us a request for a combined invoice before payment has been made.

Economy Domestic Shipping

Orders generally ship within 2 business days from when payment has cleared. Your tracking number will be emailed to you once shipped. Orders that ship free will go at economy speed which is usually 3-5 Business Days, but can sometimes take longer (NOT guaranteed to be delivered by a certain date), if you want guaranteed options please pay for expedited shipping.
International Shipping

eBay Cliffhangers does NOT assess duties for an international orders, furthermore International orders are subject to applicable customs, and import duties and taxes, which are the sole responsibility of you the customer. Please contact your local customs office for details.

Restricted or exclusive shipping

We are not able to offer Local Pick Up. All items will have to be shipped unless otherwise detailed in the listing. 
Excludes: Alaska/Hawaii, US Protectorates, APO/FPO, Africa, Asia, Mexico, Central America and Caribbean, Canada, Europe, Middle East, Oceania, Southeast Asia, South America. 

Returns Information

30-Day Return Policy

If you are not satisfied with your purchase, you may return eligible items for an exchange or refund within 30 days, buyer pays return shipping. Items must be in new condition, meaning unworn with the security tab (if applicable) intact. Conditions which will void your ability to return merchandise includes: Scratching, Breaking, Wearing items, Opening the inside of watch, Removing links, Removing the security tab on high-end items, or lastly, if the auction explicitly says in the description that the item cannot be returned.


Return Instructions

Before returning any item, you must message us to get a RMA# (Return Number). We will send you an email with this number, a form to fill out, and a return address to send the item to. Please write this number on at least three sides of the return box to ensure that the package clears security. Keep your purchase, accessories, security tags if provided, and all packing materials in new condition to avoid refusal of the returned merchandise. Items received "Not as Described"
Please notify us within 5 Business Days of purchase if there is a significant discrepancy with an order. Please inspect all packages when they are received.

Immediate payment is required within 6 days of auction close. If we do not receive payment your items will be relisted and sold. We reserve the right to cancel bids from any bidder with negative feedback ratings or who are acting suspiciously. You have 6 days from the close of the auction to make payment. On the 10th day an Unpaid Item Case will automatically be opened.