Kitchenware Express is committed to making every customer happy and getting your orders to you on time. That’s why:

• We aim to ship your orders within 48 hours of ordering.
• We ship all of our orders with Hermes and DPD for quick and reliable delivery.
• We offer free UK shipping as well as an express delivery service.

If you receive your parcel and are happy with it (which we’re sure you will be), make sure you leave us some feedback and add us to your list of favourite sellers to keep up to date with all of our fantastic offers!

• If you have not received your order on time, please give up to 7 days for your order to arrive. If your order still does not arrive in this time, please get in touch via the eBay messaging service and our excellent customer service team will help to resolve the issue as quickly as possible.
• In the case that you are not 100% satisfied with your order, we also offer 30 days to return your items to us. Goods should be unused and in original packaging upon return.
• In order to return your items, please open a return request via the eBay Resolution Centre and follow the instructions on how to proceed.
• If goods are faulty or damaged upon delivery, please contact our team straight away providing images of the damage.

At Meyer we believe in the magic of a home-cooked meal. That’s why, for more than 40 years, we have been helping solve real problems in the kitchen so that we can spark joy in the hearts of all who use our products. We don’t stick to the rules, we design differently. And we start in people’s home kitchens around the world to find solutions to your problems so that you can cook happy!