Located in Thiers, CLERMONT COUTELLERIE specializes in cutlery and the manufacturing of wooden articles such as tableware and gifts. Since 1924, Clermont Coutellerie combines a long history in the shaping of wood and in the work of stainless steel. Thus, it offers a wide range of products for both hospitality and retail industries. All our products are entirely made in France.
FEATURES
POLICIES: Payment: Our
prefer method of payment is paypal; however if you want to make payment
through a different option, please let us know by contacting us; we
expect payment within 24-hours. Shipping: We
ship all orders within 24-hours after payment has cleared. We ship from
Monday to Friday. Transit time provide it by eBay is an estimate and
most of the time accurate; however it's not a rule; as there are factors
such as weather or logistic issues that could cause delivery delays. If
your order has not arrived on the estimated time, please contact us
immediately so we can assist you. Please don't leave feedback until you
receive your order. All shipments are automatically insured. International Shipping: If
Global Shipping by eBay is offered, your order will be shipped through
this service. eBay provides a physical address in the US; we ship to
this address and eBay ships to your location. Taxes and Shipping charges
are calculated before-hand; just select your country on the shipping
tab and you'll know shipping as well as taxes charges. No surprises. Transit
time from our warehouse to the address in the US is usually 3-business
days. Transit time between the US and your country is an estimate; and
it'll be provided by eBay (on the shipping tab); be aware that if the
order is inspected by customs, it could take longer. If your country is not listed, please contact us, so we can quote shipping charges. Terms of Sale: You
can always return an item if you are not satisfied with it; unless
notated on the listing as "FINAL SALE". You have 14-days from the day
you receive your order to return it. Item must be in brand new
condition, unused, the same way you received it. From November 1st until
Dec 31st; you have until Jan 15th to return the order Defective & Damage Merchandise: In
the unlikely situation that the item arrived damaged, please keep all
original packaging and email us within 5-days of receiving your order.
Please note that it takes between 5 and 7 business days to get a refund
for a damaged item as we may need to inspect it. Don't throw away any
packaging material; we need it to file insurance claims. After
inspection is done, we will ship a replacement (if available) or issue a
credit to your original form of payment. If
the item is defective, please contact us within 14-days of receiving
your order. All items have manufacturer's warranty. Note that warranty
must be processed in the US. Shipping expenses on any case are handled
by buyer. We are responsible for shipping charges occurred only in the
US I have received the wrong item; what should I do? In
the unlikely situation that we have sent the wrong item, please email
us within 5-days of receiving your order; we will email you a prepaid
FEDEX/UPS or USPS label so that you can return the item; once you have
drop the package on the mail/carrier.we'll ship the correct item. About Us: I
spend most of my day browsing for deals, once I found them; I post
items on eBay so you can save money and I can make some! All merchandise
we offer is brand new, unless stated on the listing. We are always
looking for a 5-stars transaction and a pleasant buying experience.
Please leave us feedback once you are satisfied with your purchase,
we'll do the same for you. If you have any feedback, please let us know. |