NEW - Product has never been used.

USED ITEMS:

MINT 10/10 - Product looks like new - might have 1 or 2 light scratches or none at all.

GREAT 9/10 - 9.5/10 - Minor scratches and/or blemishes.

GOOD 7.5/10 - 8.5/10 - Shows signs of regular wear and tear (scratches and/or blemishes).

FAIR 5/10 - 7/10 - May show signs of wear and tear more than the average, which may include scratches, blemishes, dents etc...

POOR 1/10 - 4/10 - May show some heavy signs of wear and tear - heavy scratches and/or blemishes and/or dents. May include cracked and partially missing bezels. May include digitizer cracks that will NOT overlap the LCD screen. Phones are 100% functional unless otherwise noted.

EBAY REFURBISHED ITEMS:

Excellent: Looks brand new, no dents or visible scratches.

Very Good: Has minimal signs of wear.

Good: Has moderate signs of wear

We take great pride in shipping our items quickly. We ship out out all orders on the SAME DAY, as long as the order is placed before our cutoff time. If an order is placed after the cutoff time, we will ship it out on the next business day. 

Your orders' tracking number will be emailed to you as soon as your order has been shipped. Your item will be shipped with USPS, UPS or FedEx, and insurance for the shipping will be included for FREE. 

INTERNATIONAL CUSTOMERS ONLY: We do not pay for custom duties, all custom fees are the buyers' responsibility. To ensure that there are no shipping delays, please ensure that you have a complete and full valid address, and that there is a phone number attached to the shipping address. 

All of our items come with our 30 days WORRY FREE Refund/Exchange warranty. This means you can return any item, within 30 days of your purchase date (unless otherwise noted), for a full refund or exchange, and we will provide a free prepaid return shipping label for your return.

INTERNATIONAL CUSTOMERS ONLY: When returning an item internationally, we do NOT pay for the return shipping or customs, nor do we refund the original shipping cost. 

At Wise-Deals we sell all kind of goods. We specialize in used and new cellphones for significantly below retail price. Please feel free to check out our easy to use eBay store - stores.ebay.com/wise-deals .

Our main goal in this business is our customers' satisfaction. Therefore, we do everything to give you a 5 STAR service in all categories:

COMMUNICATION: We communicate via eBay messages only, and we put a great effort into replying quickly to all emails, pre-order and post-order.

ACCURATE DESCRIPTION: We do our best to describe all of our products as accurately as possible.

QUICK SHIPPING: We take great pride in shipping our items quickly. We ship out out all orders on the SAME DAY, as long as the order is placed before our cutoff time. If an order is placed after the cutoff time, we will ship it out on the next business day. Your orders' tracking number will be emailed to you as soon as your order has been shipped.

RETURNS: All of our items come with our 30 days WORRY FREE Refund/Exchange warranty. This means you can return any item, within 30 days of your purchase date (unless otherwise noted), for a full refund or exchange, and we will provide a free prepaid return shipping label for your return.